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245210

Price-change in event makes loosing the event-Image in woocommerce product

Hello,

I’d like to notice that after changing the event price (inside event editing)
the event-/ticket-as-a-woocommerce-product gets lost and has to be
re-assigned manually in woocommerce-products (event-ticket).

Kind regards,
Johannes

BY: Johannes Hinterberger - Jul 16,2021 AT 4:30AM - 3 years ago
    • Artem Jul 16,2021 AT 7:18AM - Posted 3 years ago - #245227

      Hello,

      EventON creates and fully controls Woo’s Products (Categories: Ticket), so you shouldn’t use them directly. Also, by default, EventON Products are hidden so users cannot see them unless you manually make them visible again from wp-admin > Products > Edit.

    • Johannes Hinterberger Jul 19,2021 AT 1:29AM - Posted 3 years ago - #245449

      Hello,

      Thank you for your suggestions and background info.

      – There is at least one case which makes me act in the woocommerce product area:
      assigning specific VAT for tickets.

      e.g. 5% VAT, which is necessary specifically for those tickets.
      (Other products need to be assigned 20% VAT etc.) .

      Is there a different way to assign specific VAT to tickets (as a product)?
      Notice: we have to display VAT in the cart and checkout workflow.

      Thank you for your efforts and help in advance.

       

      Kind regards,
      Johannes

       

    • Artem Jul 19,2021 AT 3:12AM - Posted 3 years ago - #245458

      WooCommerce handles taxes and EventON just applies them to the ticket price. More info on Woo’s Tax: https://docs.woocommerce.com/document/setting-up-taxes-in-woocommerce/

      Unfortunately, it seems that the way you use EventON and WooCommerce the only way is to reassign the image manually.

    • Johannes Hinterberger Jul 19,2021 AT 6:04AM - Posted 3 years ago - #245480

      Ok, thank you for your suggestions in this case.

      Kind regards,

      Johannes

       

    • Artem Jul 19,2021 AT 9:00AM - Posted 3 years ago - #245503

      Great! If you have any further questions or concerns please create a new ticket.

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