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293052

Price variations are not working

Hey Jay,

We want to sell different price variations for one event. We know there is an add on, but we are not using that now. So we followed the instructions to add variations manually.

The event shows the variations, proces, clients can choose… but after clicking “add to cart” ,the waiting sign starts to move and does not stop. So the products are not added to the card and the order stops.

BY: Maarten Huisman - Oct 24,2022 AT 1:53AM - 2 years ago
    • Artem Oct 24,2022 AT 2:02AM - Posted 2 years ago - #293060

      Hello,

      There is some kind of incompatibility with Tutor plugin, it seems like:

      Could you try disabling it?

    • Maarten Huisman Oct 24,2022 AT 5:36AM - Posted 2 years ago - #293078

      Hi,

      Yes, I disabled it and that makes the variations work… And we sort of need Tutor LMS. So the problem is clear, just not a solution that works for us now.

    • Artem Oct 24,2022 AT 1:53PM - Posted 2 years ago - #293140

      Unfortunately, the way you are trying to use variable prices isn’t compatible with Tutor.

    • Maarten Huisman Oct 25,2022 AT 2:29AM - Posted 2 years ago - #293204

      And is there any other way? Does the add-on give the same result??

    • Artem Oct 25,2022 AT 7:21AM - Posted 2 years ago - #293263

      You need to test this. Please purchase the add-on and test it under required conditions:

      Take a look at 8. Refund Policy:

      https://docs.myeventon.com/documentations/terms-and-conditions-and-refund-policy/

    • Maarten Huisman Oct 26,2022 AT 2:54AM - Posted 2 years ago - #293463

      Thanks! That’s clear! I’m willig to try.. .and…

      Do I read it correct that when it does not work because of interference with another plugin, there is no refund? That could be an expensive experiment… I do I misunderstand? English is not my first language..

    • Artem Oct 26,2022 AT 1:17PM - Posted 2 years ago - #293685

      I installed Tutor LMS on our test server:

      Just let me know how should I test it.

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