Ticket #32299 Public

• Hi there,

  We have been having an issue that when someone submits an event after filling out all the fields properly, the screen just loads forever and nothing happens from it. Can you help us solve this issue please?

  Thank you!

   

  BY: RPGraphicDesignStudio - Mar 27,2017 AT 10:30AM - 3 years ago
• • By: infotainerdave Mar 27,2017 AT 8:50PM - Posted 3 years ago - #32339

    first things first

    Please update eventon to version 2.5.1 you are using a much older version

    and please update action user to 2.0.12

    your current versions are over 1 year old you will have to do a manual update which is

    deactivate and delete the plugin and then upload and activate (and then you may??? need to activate your event on license

    you will not delete any events

    you download eventon from your code canyon account
    action user from your eventon account

  • By: RPGraphicDesignStudio Mar 30,2017 AT 8:43AM - Posted 3 years ago - #32794

    Hi there,

    I ran the updates, thank you. The new issue is that I can’t type into the Event Start Date & Event End Date Fields (http://www.localfoodalliance.org/add-an-event/) Can you please advise?

  • By: Ashish Rai Apr 1,2017 AT 9:09AM - Posted 3 years ago - #32958

    Hi,

    It is your theme. Somehow it is causing the date function to not work. Contact your theme developer and ask them for their with it.