Problems with time zone, events do not show correct time
Hello,
my customer is using EventOn version 4.0.6 with WordPress version 5.8.4 and additional AddOn EventList Ext. The install has worked well all the time and now there are very irritating issues with time zone.
Now adding or changing events is quite difficult, because events seems to be put 2 hours later than entered.
We are on GMT +2 (Berlin, Amsterdam) and had this set in general settings. After checking the settings several times, out of a sudden time zone had switched to a complete other one (Samoa).
My customer now is very nervous and I will try to activate an older version of EventOn calendar. I think, that this could help for a while, but it is not a solution.
I have recognized that 5 days ago another customer had the same issues and asked for a patch fix. I have read this here in helpdesk. Is there anything available by now?
Best regards
- May 18,2022 AT 12:47PM - 2 years ago-
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May 18,2022 AT 1:56PM -
Posted 2 years ago
- #278442
Hello,
Could you try going to EventON > Time Settings > enable Use UTC offset time globally on calendars (BETA) and see if it works?
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May 18,2022 AT 11:45PM -
Posted 2 years ago
- #278478
Hello,
unfortunately this did brake all events… now the time and date is wrong on every of our hundreds of events, I am so frustrated. When I enter 15.00 and save the form, then it shows 17.00. And when I enter 16.30 it shows 18.30.
I have to set it back and to correct ALL events now.
Please provide me with a working version of the plugin. I have to roll back, we cannot work with that.
Best regards
Bettina
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May 18,2022 AT 11:48PM -
Posted 2 years ago
- #278479
This form is NOT working, also after switching back to non-beta. It shows wrong time after saving, every time…
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May 19,2022 AT 12:24AM -
Posted 2 years ago
- #278487
Hi Bettina,
I have provided version 4.0.5 in your other ticket. Please take a look.
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May 19,2022 AT 2:34AM -
Posted 2 years ago
- #278506
Please send us wp-admin access to your site as a private message for us to further assist your situation.
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May 20,2022 AT 3:31AM -
Posted 2 years ago
- #278596
We have to enter WRONG time to receive correct time in frontend. The date/time picker form is not working correctly, it switches time on entering and on saving. Please fix that as soon as possible.
I tried to re-create the issue on our test server and couldn’t. Can we please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
I have recognized that 5 days ago another customer had the same issues and asked for a patch fix. I have read this here in helpdesk. Is there anything available by now?
Could you send us a link to the ticket?
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May 24,2022 AT 2:43AM -
Posted 2 years ago
- #278854
Sorry for my late reply, I have been on travel.
Here is the link to the other ticket: https://helpdesk.ashanjay.com/ticket/time-zone-issues/
I have a look into your linked documentation and get back to you.
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May 24,2022 AT 6:38AM -
Posted 2 years ago
- #278895
Ok, now I could test everything in a staging system and I have to admit, that EventOn is NOT responsible for those time issues. It is another plugin, which is causing the trouble.
Sorry for my complaint!!
Best regards and thanks for everything
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May 24,2022 AT 12:30PM -
Posted 2 years ago
- #278943
It is another plugin, which is causing the trouble.
Which plugin is it? Could you tell us?
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May 25,2022 AT 3:13AM -
Posted 2 years ago
- #278984
We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!
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May 18,2022 AT 1:56PM -
Posted 2 years ago
- #278442