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325482

Ticket #325482 Public

QR Code add-on question - shortcode for page?

My client website has the tickets and QR codes add-ons. They recently discovered the QR code checkin process was giving a 404 error code.

I checked and discovered that someone on their team had deleted the original checkin page we created for them. I recreated the page, reset it as the QR code checkin page in your settings, but its a blank page. Is there some shortcode I need to add into the page?

Please advise.

BY: Bruce Hakala - Sep 8,2023 AT 11:08AM - 2 months ago
    • By: infotainerdave Sep 8,2023 AT 11:12AM - Posted 3 months ago - #325485

      the shortcode you want on the page is

      [evo_checking_page]

      copy and paste that into the html part of the editor (not the visual so that you don’t copy additional code from this helpdesk)

      also in myeventon>>>>settings>>>>>qr code 

      QR Code Check-in page    set it to the new page

    • By: infotainerdave Sep 8,2023 AT 1:36PM - Posted 3 months ago - #325500

      you may need to resave your permalinks

      but in myeventon>>>settings>>>>qr code you need to set the page that the shortcode is on

      after that- try resaving your permalinks and then do some test scans- 

    • By: Artem Sep 10,2023 AT 2:40PM - Posted 2 months ago - #325561

      Hello,

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

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