Hi,
ever since the reason for an event status (e.g. cancelled event like in screenshot) is in the background and not visible. That doesn’t make sense, if the user does not see the reason. Please move the reason for event status to the front under the event status.
Thanks
Jan 29,2025 AT 6:06AM - 2 months ago -Hello,
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
Thank you Tim for letting us know. I suppose this has been like this for quite sometime. And you do make a very valid point. We had the cancel text show like that before we had event tags. I think we are going to get rid of the cancelled big text and utilize the tag (cancelled) along with prominent event status reason 🙂
Thank you for this direction 🙂