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30770

Ticket #30770 Public

Repeating event not displaying

  • I’d like to link viewers from an email or other external source to an event detail page. However when I do so for recurring events I see a broken page… and no content other than “this is a recurring event” a tiny slice of content all the way down the page on the left side, and then the edit button.

    Thanks in advance for your help!

    Rob

    Screenshot (https://www.screencast.com/t/spAiT9hyAam)

    BY: Rob_Strickland - Mar 9,2017 AT 11:24AM - 3 years ago
    • By: Ashish Rai Mar 10,2017 AT 10:01AM - Posted 3 years ago - #30856

      I get 403 error when visiting your site.

      Please check once.

    • By: Rob_Strickland Mar 10,2017 AT 10:09AM - Posted 3 years ago - #30858

      Sorry about that, pls login and look at a repeating event such as “Board Games for Grown-Ups“, then click view and the page I was trying to share with you should display as the screenshot I included earlier.

    • By: Ashish Rai Mar 10,2017 AT 9:10PM - Posted 3 years ago - #30880

      I am still getting the same error. Cannot proceed.

    • By: Rob_Strickland Mar 10,2017 AT 10:07PM - Posted 3 years ago - #30883

      Thank you for your repeated attempts… but you should be able to access the site with no issues… http://gunnisoncountylibraries.org/

    • By: Ashish Rai Mar 11,2017 AT 6:15AM - Posted 3 years ago - #30901

      It is still the same.

    • By: Rob_Strickland Mar 11,2017 AT 7:17AM - Posted 3 years ago - #30909

      what’s your IP? You must be blocked for some reason?

       

    • By: Ashish Rai Mar 11,2017 AT 9:46PM - Posted 3 years ago - #30930

      49.244.57.209

      Nepal

    • By: Rob_Strickland Mar 13,2017 AT 7:10AM - Posted 3 years ago - #31035

      Nepal – what a wonderful, nation!

      I have whitelisted your IP. Thanks for your patience and assistance!

      Regards,

      Rob

    • By: Ashish Rai Mar 14,2017 AT 9:42AM - Posted 3 years ago - #31190

      Hi Rob,

      Glad to know you like Nepal.

      Can you try again please?

      I still see the same error.

       

    • By: Rob_Strickland Mar 14,2017 AT 4:38PM - Posted 3 years ago - #31239

      this is very odd. Since I have whitelisted your IP … could you please try an alternate method… like a developer elsewhere or ?

    • By: Rob_Strickland Mar 15,2017 AT 2:14PM - Posted 3 years ago - #31358

      I have turned off sucurri which monitors the site security. Please try again.

       

    • By: infotainerdave Mar 18,2017 AT 1:27AM - Posted 3 years ago - #31552

      Also white list Australia

      220.244.10.141

      as I am getting the 403 error as well

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