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27002

Ticket #27002 Public

Repeating event not working

  • If I setup repeating event (Herpes Support Group) like

    Event repeat Tyle: monthly
    Gap between repeats: 1
    Number of repeats: 11
    Repeat on selected days: Thu
    Repeat By: Days of the week
    Repeat on selected days: Thu
    Week of month to repeat: Fourth

    I see first event – Repeating NOT working !!

    On another event (Prayerful Meditation with Pringle Franklin) I setup weekly repeat, and that one is working

    Anyway, Monthly repeat every 4th Thu don’t work – I need fix ASAP !!

    BY: KerriYates - Feb 6,2017 AT 1:21PM - 3 years ago
    • By: Ashish Rai Feb 6,2017 AT 10:26PM - Posted 3 years ago - #27044

      Eventon is not activated.

      Please add the license first and let us know.

      Thanks

    • By: KerriYates Feb 7,2017 AT 6:47AM - Posted 3 years ago - #27091

      Sorry for that, license added (for both EventOn and RSVP)

      Waiting for your assistance (sending screenshot with repeating settings that don’t work)

    • By: Ashish Rai Feb 9,2017 AT 2:01AM - Posted 3 years ago - #27358

      ok.

      Sorry for the delay.

      I will alert Ashan of this. He will be able to explain this to you better.

       

    • By: Ashan Perera Feb 9,2017 AT 11:55AM - Posted 3 years ago - #27413

      Something is not right in your site

      Capture

      I created the same setup as yours and mine works jsut fine

      Capture

      Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

    • By: Ashan Perera Feb 10,2017 AT 11:14AM - Posted 3 years ago - #27540

      Capture

      I am seeing all these errors on the debug i wonder if these have anything to do with it. Do i have permission to deactive other plugins?

      Other than that i honestly dont know what can cause yours not to work and same thing on our end to work.

       

    • By: Ashan Perera Feb 10,2017 AT 1:12PM - Posted 3 years ago - #27552

      I did more debugging and the issue is coming from strtotime() function not actually working on your site. which is a PHP 5 and up function i wonder if your site is running on old PHP version.

      Anyways here is an alternative http://www.myeventon.com/documentation/setting-up-repeating-events/ use the custom repeat type and type in the times of last thursdays using that.

    • By: Ashan Perera Feb 13,2017 AT 1:54PM - Posted 3 years ago - #27837

      Ok yea that is a great idea! I wish you told me you are using a 4 year old retired theme 🙂 Best of luck! I am going to mark this as resolved for now, if you have issues please create a new ticket.

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