X
377325

Reply ticket #377227

I do not know why, but when I try to reply via HelpDesk my previous ticket #377227 it logouts me. So I had to create a new ticket now.

I could add the VIRTUAL EVENT tag in the event top as you indicated me but then I changed the colours of this tag, but it still shows the older colours. I attach print screens.

I wait for your assistance.

Best regards,
Jimena

BY: Jimena Birman Kerszenblat - Jan 31,2025 AT 7:32AM - 6 days ago
    • Jimena Birman Kerszenblat Jan 31,2025 AT 7:35AM - Posted 1 week ago - #377326
    • Artem Jan 31,2025 AT 7:39AM - Posted 1 week ago - #377331

      Hello,

      As for the reply issue, please try manually clearing your browser cache and cookies as well.

      The color issue. Please go to EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

    • Jimena Birman Kerszenblat Feb 1,2025 AT 6:14AM - Posted 1 week ago - #377419

      I did this, but it still does not work:

      The color issue. Please go to EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header.

      I keep waiting for your support.

      Best regards,
      Jimena

    • Artem Feb 2,2025 AT 11:57AM - Posted 6 days ago - #377477

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

      As a temporary solution, please add this CSS code to EventON > Styles (If you don’t see any change, EventON > Scripts & Styling > turn off Write dynamic styles to header > save settings > turn on Write dynamic styles to header):

      .eventon_events_list .eventon_list_event .evoet_cx span.evoet_tags span.vir, .evo_pop_body .evoet_cx span.evoet_tags span.vir, .evosv_grid .evosv_tag.vir { background: white !important; color: red !important; }

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON