Ticket #30459 Public

RSVP Events - Newly added upload field not working

Hello, I am using eventON RSVP and I am trying to implement an upload box into the form. I have followed your advice here:

I have followed all instructions but when I try to upload a file there is no way to know where the uploaded file goes and I don’t see any information on the backend about the file that has been uploaded.

BY: George Mitropapas - Mar 7,2017 AT 9:13AM - 4 years ago
    • By: Ashish Rai Mar 8,2017 AT 3:58AM - Posted 5 years ago - #30560

      How did you create the upload field?

      Because when you create new fields, they are only either sigle text field, dropdown box, basic and multiple line text boxes. There is no upload filed option available.


    • By: George Mitropapas Mar 8,2017 AT 4:32AM - Posted 5 years ago - #30568

      I just sent you a link with the process adding new additional field types! It’s taken from your documentation page. Please have a look at the Add New Additional Field Type section. That’s how I created the upload field. I know there is no upload button but I asked once about that in the Comments page of the EventON plugin on Themeforest and I was given the above link as a reply that it’s actually possible to add an upload button. Actually the example that you present on that page is for an upload button!

    • By: infotainerdave Mar 8,2017 AT 5:49AM - Posted 5 years ago - #30577



      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

      Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

    • By: Ashan Perera Mar 9,2017 AT 4:32PM - Posted 5 years ago - #30783

      Sorry about that the documentation was not complete for file upload type fields i have made changes please check now


    • By: George Mitropapas Mar 10,2017 AT 2:07PM - Posted 5 years ago - #30872

      Hi , I am sorry, it doesn’t work. I added the code found at the end of this article but I don’t see any documents uploaded in the RSV list at the backend.

    • By: Ashan Perera Mar 14,2017 AT 9:32AM - Posted 5 years ago - #31186

      You are not going to see it in the CSV list, the data will be saved as event post meta data. And that have to be fetched to show the uploaded file source. This is outside our support realm as its more of a customization issue. If you would like to submit a customization request for us our team would love to help you from here on and achieve what you wish for.

      For customization job, please fill up the customization request form and send us a request.

    • By: George Mitropapas Mar 18,2017 AT 1:30PM - Posted 5 years ago - #31584

      Ok I see, I will get back to you once I liase with my line manager. Till then can you please explain what you mean when you say:

      “The code below is only required if saving this special field need special data saving steps. By default the field value will be saved to evo-rsvp (RSVP post meta) If you need special saving steps you can use this code.”

      I don’t understand the first sentence. Also what do you mean when you say “need special saving steps”? Can you please express those sentences in a more understandable way?

      Also I can’t find the evo-rsvp metakey anywhere in the database, can you tell me which table should I look for?

    • By: Ashan Perera Mar 20,2017 AT 8:53AM - Posted 5 years ago - #31685

      Ok so when the rsvp form data is passed by default it is saved into evo-rsvp custom post type as post meta. evo-rsvp is a custom post type its not a meta. If you are not sure what that is I dont suggest you proceeding with the rest rather hire someone with wordpress background to help you in the matter. I mean no disrespect to your skills.

      If the rsvp form data need to be saved in a special way other than saving it as evo-rsvp you would need to add that PHP code in there instead.

    • By: Ashan Perera Mar 20,2017 AT 8:54AM - Posted 5 years ago - #31686

      If this seems rather complex for you to understand, i would strongly encourage you to hire a expert php developer or send us a customization request for it 🙂

    • By: George Mitropapas Mar 20,2017 AT 12:36PM - Posted 5 years ago - #31725

      I know what a custom post type is. And as I said, I am thinking of hiring you pending a talk with my manager when I get back from my leave. But I want to understand the issue first. I am not a developer but I know what a custom post type and what a metakey is. It would actually make sense for the uploaded file entry to be saved in the evo-rsvp custom post type as a meta key as it would be at the right place there along with the other attendee information. What I am trying to tell you continually in those last posts is that I cannot see the file upload entry as a metakey anywhere in any evo-rsvp custom post entries!

      For example I have created two RSVP entries for 2 events. I can see them on the posts table in the database as evo-rsvp post types. I cannot see the new uploaded file as a (metakey) entry in those 2 entries. Where can I see those entries in the database, where is this metakey, it doesn’t seem to get saved anywhere. And furthermore where is the uploaded file gets saved anyway? I don’t know how else to explain this, I hope you understand my question now. Am I missing something?

    • By: Ashan Perera Mar 21,2017 AT 8:55AM - Posted 5 years ago - #31803

      Well what is the variable name you are saving the attachment ID as? that is what you need to look for. The file itself get uploaded to wordpress media and you get attachment ID which is what you will need to go after to retrieve url to the file.

      My friend this is customization request and I can not allocate too much time into this as there are lot of others that need help with direct eventon related issue that have to be addressed first.

    • By: George Mitropapas Apr 12,2017 AT 4:03AM - Posted 4 years ago - #33997

      Ok, I have just sent a customization request to you.


    • By: Ashan Perera Apr 13,2017 AT 1:04PM - Posted 4 years ago - #34195

      THank you george Ashish will get with you shortly on that. And really sorry you had to take customization request route its just not something thats supported out of the box and have to be configured via custom code.


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