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34504

Ticket #34504 Public

RSVP Field Names Not Appearing

  • Hi,

    On the RSVP Form, the field names are not appearing for First Name, Last Name, etc.

    We have tried changing font colors, etc.  and nothing changed.

    A screenshot is here:

    https://www.dropbox.com/s/epdejma2tkwjx5r/Screen%20Shot%202017-04-18%20at%201.07.31%20PM.png?dl=0

    Thanks for your help
    Diana

    BY: dee987 - Apr 18,2017 AT 10:12AM - 3 years ago
    • By: Ashish Rai Apr 18,2017 AT 8:43PM - Posted 3 years ago - #34539

      Please clear your browser cache and check once.

      It appears fine when I check

    • By: dee987 Apr 19,2017 AT 6:42AM - Posted 3 years ago - #34591

      Hi,

      I cleared my cache and it appears to be working in Chrome and Safari but not Firefox:

      Chrome: https://www.dropbox.com/s/55p4ra0s080s303/Chrome-Screen%20Shot%202017-04-19%20at%208.45.04%20AM.png?dl=0

      Firefox: https://www.dropbox.com/s/h85adm1rouf4aqz/Firefox-Screen%20Shot%202017-04-19%20at%208.44.39%20AM.png?dl=0

       

    • By: Ashish Rai Apr 19,2017 AT 7:38AM - Posted 3 years ago - #34601

      Another program may be causing the issue.

      as you can see on our test site, it works just fine:

      http://dev.myeventon.com/

      So, check once with changing theme and disabling all other plugins.

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