Hi Nick,

Please update both Eventon and the eventon addons to the latest version and then check if this fixes your issue.

To update eventon to latest version: If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon, activate (Do not delete eventon settings & data when EventON is uninstalled) from eventon settings, delete old eventon, install new one and activate. This link will further explain the process it. Also you can follow us on twitter to get real-time announcements on updates!

To update eventon addons: You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate then delete the old addon. This link will further explain the process. Also you can follow us on twitter to get real-time announcements on updates!

Hello,

Please also update RSVP add-on.

Could you also tell us how do you know that it sends out emails to two emails? Please also send us them so we can check.

i had a look and your current rsvp version 2.6.12 is not compatible with 3.1+  (eventon is now at 3.1.7)

however i see you have a customization which we don’t know what that does so who did that customization?

i cannot access the myeventon>>>>>settings

when you have a customized variation of eventon- you need to contact by name the person who did the customization as the staff here don’t know who does what kind of customizations- they are the ones to tell you to update so tell us who did the customization and we can assign them

now with regards to this event: https://staginghrs.wpengine.com/wp-admin/post.php?post=47401&action=edit

you have set that to send to training@hawkridgesys.com

is that the right email address or the second unwanted email?

Sort of

Step 1: grab a beer, coffee or coke

Step 2: put on your favourite music

Step 3: go to events

step 4: right click the edit event and open in a new window

step 5- open as many events on that page that have RSVP
step 6- remove the email address and save
step 7: as the event is saving- move onto the next event and repeat
step 8: by the time you get to the end of that list – all the pages should have saved so you can close them down
step 9: go to the second page and then go back to step 4

Step 10: by the time you get to page 6 of the events it might be time to drink something harder like a scotch or vodka

or if your website has cpanel you could simply set up email conditions so that if training@hawkridgesys.com recieves an email where the subject line contains “New training registration notification”

delete it

so it will be sent but it gets auto deleted and no one is the wiser. that all depends on your host

i wouldn’t recommend stuffing around with the database and that would be outside the scope of this helpdesk