When one is trying to rsvp for an event from IPhone or Android phone one gets the screen to fill in registration information but process hangs when user hits rsvp button. No registration is happening. Updated to latest version of wordpress, rsvp and eventonApr 10,2017 AT 2:38AM - 3 years ago -
Please make sure you are using latest version of the main plugin and the addons.
If it remains the same, please send us wp-admin access to your site as a private message for us to further assist your situation.
Please update the addon and check once.
Also, have you modified the plugin/addon in any way?
Site opens in different urls when visiting by mobile and desktop.
Update done. tried to rsvp on IPhone same issue.
We have not changed the plugin/addon.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
please try this.
This works. Any chances you have been solving the issue in the latest update?
Unfortunately the lightbox RSVP approach continue to be working for some users and not for other on mobile and for the moment we are advising our customers to use inCard RSVP form.