Hi,
When one is trying to rsvp for an event from IPhone or Android phone one gets the screen to fill in registration information but process hangs when user hits rsvp button. No registration is happening. Updated to latest version of wordpress, rsvp and eventon
- Apr 10,2017 AT 2:38AM - 3 years agoPlease make sure you are using latest version of the main plugin and the addons.
If it remains the same, please send us wp-admin access to your site as a private message for us to further assist your situation.
Please update the addon and check once.
Also, have you modified the plugin/addon in any way?
Site opens in different urls when visiting by mobile and desktop.
Update done. tried to rsvp on IPhone same issue.
We have not changed the plugin/addon.
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
We have had this issue with couple of other users who are using RSVP as ligthbxo and could not get it to work on iPhone. We’ve spent hours trying to figure out the issue and it was conflicts with a theme javascript. So we made this alternative that worked for them.
http://www.myeventon.com/documentation/open-rsvp-form-inside-eventcard/
please try this.
This works. Any chances you have been solving the issue in the latest update?
Unfortunately the lightbox RSVP approach continue to be working for some users and not for other on mobile and for the moment we are advising our customers to use inCard RSVP form.