Ticket #33587 Public

• Hi,

  I have a number of repeating events with RSVP activated. The RSVPs are carrying over to the future events – I would like them to reset or clear after each occurrence of the event.

  Thanks

  BY: mhdesignmedia - Apr 7,2017 AT 12:35AM - 2 years ago
• • By: infotainerdave Apr 9,2017 AT 10:12AM - Posted 3 years ago - #33752

    can you give us an example event where this is happening

     

    for example this event: http://www.fyldecoasterscycling.co.uk/events/midweek-meander-route-34/

    no one had rsvp’s to that particular event yet so we would need a link to the event that this is happening

  • By: mhdesignmedia Apr 10,2017 AT 4:12AM - Posted 3 years ago - #33787

    This event was set for the 9th of April – http://www.fyldecoasterscycling.co.uk/events/route-47-tithe-barn-lane-starbank-reverse

    It had 18 RSVP’s and they are still showing as registered. If this was a repeating event the RSVP’s would still be showing. Is the plugin capable of removing RSVP’s from an event once passed.

  • By: infotainerdave Apr 12,2017 AT 1:24AM - Posted 3 years ago - #33987

    please update rsvbp to version 2.5.9

     

    You can download latest eventon addons from myeventon > my account. Then you can go to your website, deactivate old addon and install new one and activate and delete old addon. In order to update addon to latest version. This link further explains it.

  • By: mhdesignmedia Apr 13,2018 AT 3:48AM - Posted 2 years ago - #72957

    Hi,

    Im experiencing the same problem again after updating to 2.6.8 of Event On and 2.5.15 of RSVP.

    Users who RSVP to one repeating event get duplicated to other repeating events. Ive tried deleting them and asking to re-RSVP but the problem still occurs.

  • By: infotainerdave Apr 13,2018 AT 6:23AM - Posted 2 years ago - #72968

    I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

    could you please also provide a link to the actual event

  • By: infotainerdave Apr 13,2018 AT 8:21PM - Posted 2 years ago - #73072

    please see video

    now the current event has a few names on it and I believe this is as a result of the manage capacity being turned off to start with- its back on now so test it out- rsvp to the event and see if it only adds to 1 event and not all of them.