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29419

Ticket #29419 Public

RSVP Submit

  • Good morning,

    We are subscribed to “Myeventon” plugin and since 2 days the RSVP event do not permite the people to participate in the events. As well as it is not permitting to modify the participation data. You can check this at livingforothers.es/friday

    Could you tell us what the problem is?

     

    Thank you very much.

    BY: rherraiz - Feb 27,2017 AT 5:19AM - 3 years ago
    • By: Ashish Rai Feb 27,2017 AT 5:41AM - Posted 3 years ago - #29422

      http://www.myeventon.com/documentation/debug-javascript-interactive-issues/

      You have javascript error on your site. Please check the link above and fix the error and check once.

    • By: rherraiz Feb 27,2017 AT 8:18AM - Posted 3 years ago - #29460

      Thank you. I have opened the developer console and i have the next error:

      Uncaught TypeError: e.event.special.swipe.start is not a function
      at e.event.special.swipe.setup.s.start (jquery.mobile.custom.min.js?ver=2.6.4.4:3)
      at dispatch (jquery.js?ver=1.12.4:3)
      at r.handle (jquery.js?ver=1.12.4:3)

      Could you tell us the way to fix ir. Thank you

    • By: Ashish Rai Feb 27,2017 AT 9:07AM - Posted 3 years ago - #29471

      I am afraid you will need to do it yourself or hire a developer to look into it.

      You could try changing the theme to default WP theme and disabling all other plugins. Most of the time, these issues are caused by conflicts.

    • By: rherraiz Feb 27,2017 AT 9:37AM - Posted 3 years ago - #29486

      Thank you. But it´s not working either with all plugins deactivated and the default WP theme or other themes. Are you sure that the problem comes from this. Thank you very much.

    • By: Ashish Rai Feb 27,2017 AT 9:41AM - Posted 3 years ago - #29492

      You can create another installation and test it there for confirmation

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