Send tickets or confirmation email to attendees aswell
Hi dear EventOn-Team,
is there any solution to send anything to the attendees after ticket purchase? A ticket confirmation or the ticket itself would do it, but the attendees are getting nothing after the purchase, only the buyer is getting a confirmation email with all the tickets. The buyer has to manually send the tickets to all the attendees. My client is willing to pay for customization, but he thought this is included in eventon with 3 purchased Add-ons.
Thanks in advance.
Sam
- May 24,2022 AT 8:32AM - 2 years ago-
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May 24,2022 AT 12:02PM -
Posted 2 years ago
- #278928
Hey Sam,
There is nothing right now, what do you think would be nice to have? An email with success of registration, would that work?
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May 24,2022 AT 2:07PM -
Posted 2 years ago
- #278949
Hi Basilis,
thank you very much for the reply.
The ticket e-mail including the attendee ticket would be great or, as you already mentioned, a simple success of registration email including the link to the event card would work as well.
Greetings
Sam
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May 31,2022 AT 7:17AM -
Posted 2 years ago
- #279473
Hi there,
Any updates on this request?
Greetings
Sam
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Jun 4,2022 AT 12:40AM -
Posted 2 years ago
- #279819
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
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Jun 4,2022 AT 7:10AM -
Posted 2 years ago
- #279831
Hi @ infotainerdave,
thank you, sounds great!
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Jun 16,2022 AT 8:50AM -
Posted 2 years ago
- #280349
Hi there,
sorry for the rush, but my client asks every week for updates and I can’t give him anything back. I just want to check for any updates on this topic.
Sorry for any inconvenience,
Sam
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Jun 21,2022 AT 12:37PM -
Posted 2 years ago
- #280594
Hi Sam.
We are still looking into it, we understand some patience still is required, we will be asking Ashan again to look into it.
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Jun 21,2022 AT 7:38PM -
Posted 2 years ago
- #280615
Great, thank you very much @Basilis! 👍 -
Jul 14,2022 AT 11:56AM -
Posted 2 years ago
- #282457
Dear Ashan, dear EventOn Support,
it’s been a while since I heard anything from you. I really don’t know what to do anymore… my client is confused because nothing is happening, and it has been almost 2 months since request. I know support and maintaining several plugins is very recourse heavy, but I don’t know what to do. Is it possible in any way to achieve this, or should I tell my client that there is nothing we can do (The company is now waiting for almost 2 months for reply).
Kind regards,
Sam
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Aug 8,2022 AT 10:14AM -
Posted 2 years ago
- #285549
Dear Ashan, dear EventOn Support,
it has been almost three months now and me and my client would like to move on.
Do you think it is possible?
Kind regards,
Sam -
Aug 15,2022 AT 2:53PM -
Posted 2 years ago
- #286316
Hello Sam, my apologies for the delay. As you mentioned the ticket confirmation email is sent as part of the order complete email which is generated within woocommerce. Unfortunately at this moment we do not have the capacity to handle custom jobs.
I can point in the direct to add this custom codes to your version of tickets addon. And we will implement this in the future updates to tickets addon.
In this code where it says to_email is where you can pass multiple emails fetched from the additional ticket holder emails as comma separated email list and that will send out the same email with all the tickets to all the attendees.
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Aug 17,2022 AT 11:17AM -
Posted 2 years ago
- #286545
Dear Ashan,
thank you very much for the reply, and thanks for pointing in the right direction to find a solution, it would be awesome if your team implements a feature like that.
Kind regards and stay safe,
Sam
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Aug 24,2022 AT 3:27PM -
Posted 2 years ago
- #287351
Do you need our help with anything else or can I close the ticket?
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Aug 24,2022 AT 4:23PM -
Posted 2 years ago
- #287358
Thank you for asking! I’m closing it 😉
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May 24,2022 AT 12:02PM -
Posted 2 years ago
- #278928
