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33424

Ticket #33424 Public

Shortcode just disappeared and its not possible to activate the eventon plugin

  • I havent changed the plugin for a long while and suddenly when i check the widget is gone and there is no activation code. I tried to reactivate and it says all is good but then nothing happens… Regards, Patrik

    Login page https://masterfoto.se/masterlogin2000

    BY: patriklindqvist - Apr 6,2017 AT 5:46AM - 3 years ago
    • By: Ashish Rai Apr 6,2017 AT 6:29AM - Posted 3 years ago - #33435

      I only get a blank page when I login with the username/password.

      Please heck once.

    • By: infotainerdave Apr 6,2017 AT 6:29AM - Posted 3 years ago - #33436

      all I get is a white screen when I log into wp-admin

    • By: patriklindqvist Apr 11,2017 AT 11:16PM - Posted 3 years ago - #33981

      I replied to your noreply email. It might have been the block country plugin that gave you the white page. I have disabled it and it should be ok now. Please give it another try. Regards,  Patrik

    • By: Ashish Rai Apr 11,2017 AT 11:29PM - Posted 3 years ago - #33982

      I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

    • By: infotainerdave Apr 12,2017 AT 4:07AM - Posted 3 years ago - #33999

      please update eventon to 2.5.2

       

      If you are unable to do autoupdate, you can go to codecanyon your account > download and get the latest eventon version as zip file. Then you can go to your website, deactivate old eventon install new one and activate and delete old eventon. In order to update eventon to latest version. This link further explains it.

    • By: patriklindqvist Apr 12,2017 AT 4:29AM - Posted 3 years ago - #34001

      Sure I can update. That’s not the problem. The problem is that the shortcode had disappeared on frontpage widget due to I might expect that the activation is lost. I have tried to reactivate the plugin and all is good with the code but the plugin still says that I need to activate the plugin.

    • By: infotainerdave Apr 12,2017 AT 4:58AM - Posted 3 years ago - #34004

      yes please update and this should fix the issues

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