there could be a variety of reasons

have you activated the plugin?

Please post private your username and password so we can diagnose and fix

This is probably caused by plugin conflicts. You are using a lot of them.

So, disable all other plugins one at a time and check once.

OK I switched themes to the 2017 theme and the eventon shortcode generator……appeared

the theme is stopping it from appearing

I switched to the other child theme and the generator appears

we unfortunately don’t provide theme support however you can go to myeventon>>>>settings>>>shortcodes and there is a generator on that page that you can use
(copy and paste over to the new page or post)

I have been trying to look at the yellow pencil editor to see if there is an option of adding it but I cannot see

However I am going to assign this ticket to Ashan the plugin creator and see if he knows of a way to get it to appear on the page

OK thats weird

Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

I switched themes and that didn’t fix the issue

Ashan will look this over ASAP

Note for Ashan:

there are 2 problems

1: the shortcode generator does not appear on the edit page

2: Nothing happens when you click the events http://growninjamaica.com/carnivals/
yet on a normal calendar http://growninjamaica.com/test/ (go to Feb) they do

even the edit event doesn’t work but the Back to list button does

Actually this was an issue with lists and items addon for which we have released an update today please grab it from myeventon.com http://www.myeventon.com/documentation/changelog-event-lists-items/

http://www.myeventon.com/documentation/can-download-addon-updates/

that should resolve your issue 🙂

Whatever this thing is whats overridding the possibility for other plugins to add content into that area which is where evneton shortcode appear.

This is a 3rd party plugin/theme conflict

Please try this to see which is exactly causing the issue http://www.myeventon.com/documentation/how-to-find-if-an-issue-is-coming-from-eventon/

And contact them about this as we can not do anything because we have followed standard practice to include shortcode generator in there and these ppl are overdding that and overtaking the whole area.

Cheers

Marking this as resolved as this is a 3rd party conflict.