Ticket #27522 Public

• hello,

  when adding events for next year, the event list just adds a new event with day and month info but doesnt show the year. is it possible to add that info on the list?

  thank you

  BY: luyodesign - Feb 10,2017 AT 9:22AM - 3 years ago
• • By: Ashish Rai Feb 10,2017 AT 9:37PM - Posted 3 years ago - #27568

    Hi,

    Go to myeventon->settings->event top and enable “Event Start Year” option

  • By: luyodesign Feb 11,2017 AT 2:39AM - Posted 3 years ago - #27576

    Thank you,

     

    but i dont have that option please see attached

    

  • By: infotainerdave Feb 11,2017 AT 7:35AM - Posted 3 years ago - #27585

    OK you need to update to version 2.5.1

    your current version is 2.3.9 which is from August 2015

     

    there are a lot of improvements from your version

  • By: luyodesign Feb 13,2017 AT 3:20AM - Posted 3 years ago - #27757

    ok how do i update? i tried from wordpress but there’s no link whatsoever or to download from envato but doesnt say what version it is and how to update.

    i need to update but keep all events and settings the way they are now on the website.

    thank you

  • By: infotainerdave Feb 13,2017 AT 7:15AM - Posted 3 years ago - #27773

    go to codecanyon and log in

    mouse over your username and then click downloads

    and your eventon will be in that list

    download wordpress files only

    do do a manual update you will deactivate and then delete the current eventon and then update and activate the current version and then put your license code in

    I believe the location fields may be lost due to a massive change we did to the locations to make them work better with google maps- so it is possible that you may lose the locations (you can put them back in by editing the events

    Before you update you may want to go to eventon>>>>settings ans at the bottom of the page download all events in csv so you have the locations as a reference

  • By: luyodesign Jun 30,2017 AT 5:38AM - Posted 3 years ago - #41588

    hello,

    i installed WPML on tantralife.com and eventon disappeared. i was gonna do the manual update but will it work with WPML?

     

    thank you

  • By: infotainerdave Jun 30,2017 AT 5:59AM - Posted 3 years ago - #41589

    Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

  • By: luyodesign Jul 3,2017 AT 4:36AM - Posted 3 years ago - #41706

    Hello i havent had any reply yet on this urgent matter.

     

    thank you

  • By: Ashan Perera Jul 3,2017 AT 10:57AM - Posted 3 years ago - #41748

    Please note our staff do not work during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns. We appreciate your understanding!

    I am not sure what your problemis now youa re still running evo 2.3.9 you nee dto update to latest version 2.5.4 to see year as option in there. Furthermore you can send us FTP access and we can do the update for you.