when adding events for next year, the event list just adds a new event with day and month info but doesnt show the year. is it possible to add that info on the list?
thank youFeb 10,2017 AT 9:22AM - 4 years ago -
Go to myeventon->settings->event top and enable “Event Start Year” option
but i dont have that option please see attached
OK you need to update to version 2.5.1
your current version is 2.3.9 which is from August 2015
there are a lot of improvements from your version
ok how do i update? i tried from wordpress but there’s no link whatsoever or to download from envato but doesnt say what version it is and how to update.
i need to update but keep all events and settings the way they are now on the website.
go to codecanyon and log in
mouse over your username and then click downloads
and your eventon will be in that list
download wordpress files only
do do a manual update you will deactivate and then delete the current eventon and then update and activate the current version and then put your license code in
I believe the location fields may be lost due to a massive change we did to the locations to make them work better with google maps- so it is possible that you may lose the locations (you can put them back in by editing the events
Before you update you may want to go to eventon>>>>settings ans at the bottom of the page download all events in csv so you have the locations as a reference
i installed WPML on tantralife.com and eventon disappeared. i was gonna do the manual update but will it work with WPML?
Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Hello i havent had any reply yet on this urgent matter.
Please note our staff do not work during weekend and any questions asked right before weekend or during weekend will not be answered until our staff returns. We appreciate your understanding!
I am not sure what your problemis now youa re still running evo 2.3.9 you nee dto update to latest version 2.5.4 to see year as option in there. Furthermore you can send us FTP access and we can do the update for you.