Ticket #23073 Public

• After a recent update, single events will no longer open in their own url. Any help on this issue would be much appreciated. Thanks!

  BY: anjis - Jan 10,2017 AT 6:56PM - 3 years ago
• • By: infotainerdave Jan 10,2017 AT 9:22PM - Posted 3 years ago - #23083

    the problem I believe is from the theme

     

    when switching to the 2017 theme the single events open up like normal but in your custom theme they don’t work

     

    we don’t normally provide support for themes (because there are billions of them)

  • By: anjis Jan 11,2017 AT 7:46AM - Posted 3 years ago - #23131

    It was working with this theme up until the last update. The theme has not changed.

  • By: infotainerdave Jan 11,2017 AT 11:16AM - Posted 3 years ago - #23159

    I have contacted the plugin creator and he will get back to you ASAP

  • By: anjis Jan 11,2017 AT 12:15PM - Posted 3 years ago - #23166

    Thank you! 🙂

  • By: Ashan Perera Jan 11,2017 AT 9:39PM - Posted 3 years ago - #23201

    You have 39 other plugins in there so no telling which one of those might be causing the conflict here. Definitely somethign is blocking the pages from loading. https://adbadog.com/events/sunshine-state-apbtc/

    I would suggest you try this to see where the issue is coming from

    http://www.myeventon.com/documentation/how-to-find-if-an-issue-is-coming-from-eventon/

  • By: anjis Jan 27,2017 AT 11:32AM - Posted 3 years ago - #25689

    When I moved over to staging, I am getting this error instead of the 500 error:

    Fatal error: Call to a member function eventon_header() on a non-object in /nas/content/staging/adba/wp-content/themes/salient-child-theme/eventon/single-ajde_events.php on line 17

  • By: anjis Jan 27,2017 AT 11:33AM - Posted 3 years ago - #25690

    Changing themes fixes it because it is no longer loading the single_ajde_events.php

  • By: anjis Jan 27,2017 AT 12:17PM - Posted 3 years ago - #25694

    My theme has an additional container on the single page template that results in the page getting cut off halfway down if it doesn’t have the right class applied, so I can’t use the default template.

    It looks like because the functions changed when you moved single events pages into the main plugin file, my custom template stopped working. To fix the problem, I had to go back to the new file in eventon/templates and create a new custom template from that file, since my template contained outdated functions.

    This may be something that you might want to check with others who have this error – if they are using a custom template they will need to go back and re-create it using the new single-ajde_events.php file.

  • By: anjis Jan 27,2017 AT 12:19PM - Posted 3 years ago - #25695

    As always, I do really love your plugin and will continue to use it. Thanks for all your hard work!

  • By: Ashish Rai Jan 27,2017 AT 10:50PM - Posted 3 years ago - #25713

    Glad to know it is alright now.

    Yes, the template page needs to be modified with our recent updates. We have already updated our documentation for our users.

    That may be the reason it wasn’t working.

    Please open new ticket if you need our help again.