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29312

Ticket #29312 Public

Slider addon nor working

The full calendar works perfectly, but when i add a slider the page collapses.. any page of the site

BY: Paulo Braga - Feb 25,2017 AT 5:30PM - 5 years ago
    • By: Ashish Rai Feb 25,2017 AT 9:39PM - Posted 5 years ago - #29317

      Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

    • By: Ashish Rai Feb 26,2017 AT 9:21AM - Posted 5 years ago - #29343

      So, which one is your site?

      www.one.com or http://www.repeatibiza.com

      I cannot access one.com with the info your provided.

    • By: Paulo Braga Feb 26,2017 AT 9:31AM - Posted 5 years ago - #29347

      repeatibiza.com is mine. One.com is the ftp server

    • By: Ashish Rai Feb 27,2017 AT 9:19AM - Posted 5 years ago - #29478

      it is not working.

      Please check once.

    • By: Paulo Braga Feb 27,2017 AT 9:25AM - Posted 5 years ago - #29480

      Still not working.. 🙁

      http://www.repeatibiza.com/2017-parties/

    • By: Ashish Rai Feb 28,2017 AT 12:14AM - Posted 5 years ago - #29572

      Yes, the ftp information you provided is not working.

    • By: Ashish Rai Mar 1,2017 AT 6:28AM - Posted 5 years ago - #29735

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

      @Ashan,

      Here is the test page:

      http://www.repeatibiza.com/ajde-test/

      You will get debug file here:

      http://www.repeatibiza.com/debug.log

    • By: Ashan Perera Mar 1,2017 AT 12:00PM - Posted 5 years ago - #29795

      okie dokie all fixed good to go now http://www.repeatibiza.com/ajde-test/

    • By: Paulo Braga Mar 1,2017 AT 12:41PM - Posted 5 years ago - #29800

      Hello guys, yes the slider is working, thank you, but after you fixed that i have an error message on the main news in the home page as you can see in the image attached

       

       

    • By: Ashan Perera Mar 1,2017 AT 3:15PM - Posted 5 years ago - #29805

      thats coming from ur theme so please check that with your theme guys

    • By: Paulo Braga Mar 1,2017 AT 3:27PM - Posted 5 years ago - #29806

      Sorry, but this wasnt happening before you guys try to fix the slider.. i dont think it’s a theme problem. Now i’m with that error going on in the main page of my site.

    • By: Ashan Perera Mar 2,2017 AT 9:29AM - Posted 5 years ago - #29882

      My friend look at where the error is coming from it is in the theme files, hence need to be addresses from theme side, we dont go in and fix 3rd party theme issues. What could have happened is that issues was always there but because slider issues came before that you only saw slider issue and now slider issue is solved u are seeing the theme issue.

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