Slider is hanging when loading all the sudden
You’ll see on the homepage 2/3 down the page is an eventon slider, but it just shows the loading animation. It used to work up until this week. (no changes to plugins or WP that I know lately).
(FYI, we use the Cornerstone builder for the homepage, but I also setup a test page at /eventon with the same slider shortcode on a blank page not using the builder, and it’s stuck loading there as well).
- Feb 28,2017 AT 9:30AM - 5 years ago-
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Feb 28,2017 AT 9:05PM -
Posted 5 years ago
- #29698
Please send us FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!
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Mar 2,2017 AT 8:55PM -
Posted 5 years ago
- #29931
We do not provide our email address normally.
We just released a new update of the slider addon. Can you install the new update and check once?
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Mar 3,2017 AT 9:44AM -
Posted 5 years ago
- #30022
Okay, updated the plugin, but no change in the loading bug.
sftp.flywheelsites.com
guestftpuser
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port: 22FYI: I had to change to a different events list on the homepage since it’s live, but the test page I mentioned above has the slider for your troubleshooting.
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Mar 3,2017 AT 10:32AM -
Posted 5 years ago
- #30037
You ave very old version of the main eventon plugin.
Please update to latest 2.5.1 version and check once.
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Mar 5,2017 AT 8:22AM -
Posted 5 years ago
- #30190
Hi,
You haven’t added the license for the main eventon plugin. Please activate it and let us know.
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Mar 5,2017 AT 9:07AM -
Posted 5 years ago
- #30198
okay, it’s added.
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Mar 7,2017 AT 10:07AM -
Posted 5 years ago
- #30472
Ok. I do not see our slider option.
It looks like you are using the slider from other party.
Please contact the developer of the slider for this and ask them for their help instead.
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Feb 28,2017 AT 9:05PM -
Posted 5 years ago
- #29698