Hey there,
I just realized that the eventon slider moves two slides when swiped on mobile and also when swiped with a mouse on desktop view. Normaly it should move only to the next slide, not two slides. Don’t know if this is new or was there before. I turned of the modifications we made to the slider and the problem still exists. Could you help me please?
Hi Robert,
I am not able to replicate the issue on my end. The slider moves one slide as it should as shown here https://file.io/mNZVlJhMGHQF
Kindly confirm, were you able to fix the issue?
Hey Kenneth,
yes it works fine when you press the left/right arrows. The slider will move normally. But what I mean is when you swipe the slider with the mouse or with your fingers on a mobile phone, then the slider will move 2 slides at once. Please have a look at the video below.
Any idea what’s wrong there?
Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.
and also test on your mobile as well- I can reproduce this on my mobile
Hey there,
I did everything like explained in the documentation. I turned off every plugin (except the Eventon plugins) and switched to WordPress Twenty Twenty-One theme. The slider will still move 2 slides when being swpied (on mobile and on desktop). Could you give me further instructions please?
Hi Robert,
can u share us admin access please?
Thank u, Robert.
We will take a look abd come back to u
Thanks for your help!
You are welcome!
Please do know we are on top of things and we will be back to you as quick as we can.
Robert was there some custom work done here? because the layout looks very different from out slider. what is the shortcode you are using to show the slider?
Sorry for my delay, I was travelling.
Yes the slider is done with some custom work. But when I turned off everything we’d built, the problem would still persist.
Here is the shortcode we use:
[add_eventon_slider cal_id=”slider” slide_style=”imgbg” control_style=”lrc” slide_auto=”yes” slider_pause=”8000″ slider_speed=”1000″ slide_loop=”yes” etc_override=”yes” only_ft=”yes” event_count=”8″ number_of_months=”6″]
Hey,
The admin password is not working, can u please check?
Thank u this works.
Allow us some time please
Alright. Thank you.
Check in here it works fine in moving only one slide. https://blicklicht.com/evo-test/ ?
Yes, it works. So what did you do?
Interesting, I didnt do anything haha. I did clear out the shortcode to make sure it is using ” quotation marks instead of special characters. May be that did the trick 🙂
I was wondering and tested it for myself a few times. I found that the problem only occours when I add a Divi Gallery on the same page. Suddenly the slider moves two slides. Do you have any idea on how to solve that?
I still wonder why it is now happening only with the Divi Gallery, because when I turned of Divi and switched to WordPress twenty twenty one, it was still there…
Ok, it is not only the Divi Gallery… I have no idea, sometimes the problem is there, sometimes not… I’m driving crazy…
Hey Robert,
What else is it?
It is something about the DIVI Builder. When I delete some modules or even a complete row, the slider will move normally. When I add a row with some modules the problem appears again eventually.
I see, yea we can not help with 3rd party plugins interference with our plugins unfortunately. You can certainly try to put the slider outside the modules and also try contacting the divi team to see if they have a solution.
Hi There,
I will do close this because there is inactivity at the request.
if there is anything else we can do for you, we would be more than happy to help.