I switch between Light and Dark skins in the Slider settings and see no difference. Is there a potential conflict with my theme (Divi)?
- Feb 24,2017 AT 1:30PM - 3 years agoIt does look like either the theme or the page builder is causing the issue. It does not work when you add it from the backend, but if you add the shortcode from the frontend, using the page builder, it works.
http://shawlawgroup.com/ajde-test/
I’m confused by your test page. Is el_type=”pe” the setting for the light skin or dark skin? And how come the version of the shortcode that contains el_type=”pe” doesn’t show any events, just a grey box with the text No Events? Same thing happens when I try to create a new shortcode and I add el_type=”pe” to it. (Also, is it possible not to add any ‘test’ events to the calendar when you’re troubleshooting? This is a live site and the test event you created went live on the site on the Events page).
Nevermind about the el_type'”pe” question: I think that was the event type for the test event you created for testing purposes. So my next question is: is there anyway around this problem? Can you provide me the css information for the slider so I can try to alter the way it looks via custom css?
Hi…been waiting many days for Ashan to respond. If I can’t get a response soon, can you offer a refund for this plug-in (as I can’t use it in its current condition).
Hello,
We have released a new version a few days back.
Please update to the latest version and check once.
How do I update to the latest version? Within WordPress it isn’t showing that an update is available/ready for installation.
Hi…nevermind about how to update, I figured it out. Unfortunately, the update had no effect on the malfunctioning issue. I can’t use this plugin…sorry. I am interested in another of your plugins, but can I get a refund for this one?
I just checked on our end and the theme is not changing for us too.
So, I will inform Ashan of it and he will have look at it.
For refund, please follow the link below to submit a refund request for eventON Addons and provide us required information to process your refund.
http://customer.ashanjay.com/eventon-customer-refund-request/
Sorry the ticket was not assigned to me until few days ago. and im just getting back on her after being sick. I am looking into slider lightbox colors themes issue.
But seems you want a refund. so please submit a refund request via that link or you can send the order ID and I can excahnge slider for another addon you need.