Ticket #106161 Public

• Hello,

  Im really struggling with you Event Slider. We have purchase it and several other addons but I cant get the slider to display at all.

  I spent a long time googleing how to add the slider because there are no obvious docs on the purchase / wp admin / demo pages. I eventually found this page:
  http://www.eventonslider.com/documentation/

  which says to add a slider go to WordPress menu from: myEventOn > Slider Addon. This option does not exist for me. I have WordPress menu from: myEventOn > Slider. Inside that are just settings for the slider.
  See: https://www.evernote.com/l/ARc6LTBnNxBAnKf5wBLbMu8zH1L5E7uu5Nc

  There is alos no ‘slider’ listed under Admin > Events as I expected.

  So i’ve not been able to create a slider.

  I added the licenses to my dev site in case this was causing the issue but nothing changed.

  Please improve your docs on the slider and tell me how to add a slider.

  Im running version 1.0.6
  Wordpress Version 5.0.3

  thanks.
  Darren

  BY: nick bain - Jan 11,2019 AT 4:54AM - 3 months ago
• • By: Artem Jan 11,2019 AT 5:42AM - Posted 4 months ago - #106183

    Hello,

    EventON Slider Addon http://www.eventonslider.com/ and Event Slider https://www.myeventon.com/addons/event-slider/ are two different products.

    I can see in our system that you've purchased Event Slider - Single Site so this documentation won't work http://www.eventonslider.com/documentation/.

    To make Event Slider work please go to Add/Edit Page and press []ADD EVENTON > choose Event Slider > copy the shortcode and paste it to the page.

  • By: nick bain Jan 15,2019 AT 3:21AM - Posted 3 months ago - #106649

    Hi,

     

    thanks for the replay.

    Sorry I followed your instructions but "]ADD EVENTON > choose Event Slider > " is not available on my add edit page.

    On the add/edit page I can add a block called EventON but it only shows the calendar. There is no slider option.

    Can you tell me what the shortcode should be please or point me to the documentation about using this addon?

    This is what i See:

    https://www.evernote.com/l/ARci6u-R9iNHXYNVADKpiLYN1t7cA86fcOw

     

  • By: nick bain Jan 15,2019 AT 3:24AM - Posted 3 months ago - #106650

    Note there is nothing in your docs for 'event slider'

    https://docs.myeventon.com/?s=EVENT+SLIDER&post_type=document

  • By: Artem Jan 15,2019 AT 4:34AM - Posted 3 months ago - #106686

    https://www.evernote.com/l/ARci6u-R9iNHXYNVADKpiLYN1t7cA86fcOw

    Please install Classic Editor plugin to be able to see [] ADD EVENTON button. You can also go to EventON > ShortCodes > [ ] GENERATE SHORTCODE > choose Event Slider. Please try to add this basic Event Slider shortcode to some page:

    [add_eventon_slider]

  • By: nick bain Feb 7,2019 AT 4:29AM - Posted 3 months ago - #110452

    Hello,

    I've been able to get the slider working with just the shortcode:

    [add_eventon_slider]
    
    We need it to show the date / time as shown in your demo:
    http://addons.myeventon.com/event-slider/
    
    Can you tell we what the shortcode should be please to include the date / time please.
    
    I've looked again for any documentation about the event slider and cant find any that help. I strongly suggest you improve your docs for the event slider .
    
    thanks
    
    

  • By: nick bain Feb 7,2019 AT 4:40AM - Posted 3 months ago - #110460

    .. continued from above post..

    I installed the 'classic editor' to use the Add EventOn button. I added a slider with this but still cant get the date / time to display on the slide.

    I can see the span that holds the date on your demo : 'evcal_desc_info' is empty on our slider, even though the events all have the date time set.

    empty class:
    https://www.evernote.com/l/ARf9eP0VUBxNU4xzNGQ7ugbcLHPQKtEndm8

    date set in event:
    https://www.evernote.com/l/ARegUdgFcb1N84NP6vWRZgIM4KswBZf-59w

     

  • By: Artem Feb 7,2019 AT 1:25PM - Posted 3 months ago - #110549

    Could you go to EventON > EventTop > check Event Time (to and from)?

  • By: nick bain Feb 12,2019 AT 8:04AM - Posted 3 months ago - #111210

    Sorry, no such option exists.

    there's myEventON > ... nohing about EventTop here

    on page, Add EventON > noting about EventTop here.

    Where should be this option be exactly?

    what I can see:

    https://www.evernote.com/l/ARdaVWzjzhNM64O57ra5AA8zyoLriAKWMw0

  • By: Artem Feb 12,2019 AT 3:06PM - Posted 3 months ago - #111328

    Please don't go to the Slider menu but go to EventON > EventTop https://tppr.me/cZNrw

  • By: Basilis Kanonidis Feb 12,2019 AT 3:36PM - Posted 3 months ago - #111374

    hey Nick,

    You would need to share us backend details if yu do not see it, so please let us know if / when you upload it online.

  • By: nick bain Feb 13,2019 AT 3:14AM - Posted 3 months ago - #111432

    Thank-you. Thats got it :)

  • By: Artem Feb 13,2019 AT 2:10PM - Posted 3 months ago - #111552

    We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

    If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!