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27551

Ticket #27551 Public [Closed]

Social Icons not Working

Hi! The Facebook and Pinterest social sharing icons are not working in mobile devices. Can you please check? Thanks!

BY: sacramento4kids - Feb 10,2017 AT 1:09PM - 3 years ago
    • By: infotainerdave Feb 12,2017 AT 4:43AM - Posted 3 years ago - #27643

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: Ashish Rai Feb 15,2017 AT 7:09AM - Posted 3 years ago - #28106

      Hi,

      Our admin is looking into it.

      Thanks

    • By: Ashan Perera Feb 15,2017 AT 12:44PM - Posted 3 years ago - #28155

      Can you check this event to see if its working for you? http://dev.myeventon.com/1/social-share/

    • By: sacramento4kids Feb 15,2017 AT 12:47PM - Posted 3 years ago - #28157

      It only works on desktop/laptop but NOT in mobile device

       

    • By: Ashan Perera Feb 15,2017 AT 12:51PM - Posted 3 years ago - #28159

      Ok so which mobile device are you using? and do you have facebook app installed?

    • By: sacramento4kids Feb 15,2017 AT 12:52PM - Posted 3 years ago - #28160

      I use my iphone. Yes I do have the Facebook app installed on my phone.

    • By: sacramento4kids Feb 15,2017 AT 12:53PM - Posted 3 years ago - #28161

      It’s not just iPhone. Also not working in samsung galaxy phones.

       

    • By: sacramento4kids Feb 15,2017 AT 1:01PM - Posted 3 years ago - #28163

      I tried the iPad . Still not working.

    • By: Ashan Perera Feb 15,2017 AT 3:22PM - Posted 3 years ago - #28187

      Ok thanks for letting me know. This used to work but then of course the facebookers have to go and change their sharer… so give us sometime we are working overtime and will find a solution for this and will get it fixed 🙂

       

    • By: Ashan Perera Feb 15,2017 AT 3:47PM - Posted 3 years ago - #28193

      Figured out the issue please replace this file https://dl.dropboxusercontent.com/u/6620035/evo/class-frontend.php

      into eventon/includes/ folder

      This work fine on our end > http://dev.myeventon.com/1/social-share/ so it should work on your site as well 🙂

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