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33213

Ticket #33213 Public

Social share icons missing

  • Hello,
    I have problem with social share icons, they are not displayed at the end of events – and I can’t find any option to enable it.
    Thanks in advance!

    Sofija

    BY: Sofija Nikolic - Apr 4,2017 AT 10:52AM - 3 years ago
    • By: Sofija Nikolic Apr 4,2017 AT 10:58AM - Posted 3 years ago - #33214

    • By: Ashish Rai Apr 4,2017 AT 8:58PM - Posted 3 years ago - #33232

      You are using old version of the plugin.

      So, please update to latest 2.5.2 and try again.

      If the auto-update won’t work, please check the link below and follow the ftp method suggested:

      http://www.myeventon.com/documentation/update-eventon/

    • By: Sofija Nikolic Apr 6,2017 AT 7:09AM - Posted 3 years ago - #33450

      Hello,

      I just made update, situation is same…

      On single event settings Social Media control is on, and Sharable options is on for all networks.

    • By: infotainerdave Apr 6,2017 AT 7:16AM - Posted 3 years ago - #33453

      You had to also turn them on in

      Myeventon>>>>settings>>>>>event card data which I have and tada its working

      in Myeventon>>>>settings>>>>>event card data you can drag the social icons to where you want them to appear

       

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

    • By: Sofija Nikolic Apr 6,2017 AT 7:28AM - Posted 3 years ago - #33455

      I try to check just social share icons on this page – situation is same

      If I check them all there is no data on my event

    • By: Ashish Rai Apr 6,2017 AT 7:49AM - Posted 3 years ago - #33463

      Please check now. It is showing.

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

    • By: infotainerdave Apr 6,2017 AT 7:49AM - Posted 3 years ago - #33464

      clear your browser cache

      You had it turned on for single events only so I have turned that off and now it works

      Also when you moved it around in the event card you had turned it off

    • By: Sofija Nikolic Apr 6,2017 AT 7:50AM - Posted 3 years ago - #33466

      It’s ok…thanks!

    • By: Ashish Rai Apr 6,2017 AT 8:51AM - Posted 3 years ago - #33491

      great.

      Please open new ticket if you need our help again.

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