social share icons not showing sometimes

340370

social share icons not showing sometimes

Hi there,

I have this page https://eventos.flad.pt/ and the social share icons show up in the 08FEV event, but not on the others . Is there any explanation for this? What am I doing wrong?

Thanks in advance!

BY: Inês Lopes - Feb 8,2024 AT 6:02AM - 1 year ago

- infotainerdave Feb 8,2024 AT 9:49AM - Posted 1 year ago - #340389
  thats odd
  
  Please send us wp-admin access to your site as a private message for us to further assist your situation.
- Illuminate Colorado Feb 8,2024 AT 1:06PM - Posted 1 year ago - #340414
  Hi,
  
  We are experiencing this issue as well. The social share icons have been added to the EventCard and show up on the first event for any iteration of our calendar, but the share icons are missing from all other events for the month or list. For example, on our main calendar, the icons are only present on the first listed event for February, March, etc. This page’s list spans several months, but only the first event on the list is showing the social share icons.
- Artem Feb 8,2024 AT 2:09PM - Posted 1 year ago - #340442
  Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.
- Inês Lopes Feb 9,2024 AT 4:57AM - Posted 1 year ago - #340481
  thank you.
  
  Just sent the login details for you to help me.
- Artem Feb 13,2024 AT 12:00PM - Posted 1 year ago - #340823
  We are sorry for the delay. 4.6 version will be available very soon with a fix for this issue.
- Ashan Perera Feb 14,2024 AT 3:59PM - Posted 1 year ago - #340969
  In the mean time please apply this patch fix.
- Inês Lopes Feb 15,2024 AT 9:35AM - Posted 1 year ago - #341096
  thank you!
- Artem Feb 15,2024 AT 12:28PM - Posted 1 year ago - #341123
  We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.
  
  If you have a moment, we would greatly appreciate if you could kindly leave us a review at myeventon/my-account!. Cheers!

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