Thanks for your response, Artem. Will look at figuring out the critical error / why the upload didn’t work.

Interesting that we missed seeing that disclaimer before – did the addon ever support repeating events? I ask because we’ve imported before and only had a few hiccups along the way. If it doesn’t support repeating events, how does one get around that?

Although you do say that recurring events aren’t supported, do you happen to know why some recurring events work, and others do not? This is a pretty core feature that we rely on and have used before, which means we may have to look at other solutions instead.

Thanks also for the link, when I click on the link you’ve provided, it sends me to:

Customization Job Requests

Unavailable at this moment!

You may check back at a later, should we decide to bring back the customization jobs. At this moment due to current circumstances we have opted to stop accepting customization jobs. We greatly appreciate your understanding. As an alternative, you may seek 3rd party developers via www.fiverr.com or www.upwork.com

Thanks, I have toggled that off, if I do that and import again, will existing one-time events be duplicated and published (if auto-publish is on)?

The recurring ones that only have one time (ie. Table Tennis on Mondays at 10am) shouldn’t be a conflict then but it still doesn’t show up (see the bottom of this page for recurring events that should be showing starting Sep 14).

And yes, I did use the Import Method: Manual Import by Uploading ICS File, selected my file and clicked the “Upload .ICS file” button,  and then saw that screen that I attached above.

Thanks for investigating for us!

Were you able to import the file successfully?

The Table Tennis for those two dates are correct; however, it is a weekly recurring event, but it only seems to have repeated once. How do I get it to repeat weekly?

Also, why is it that inside the (each) event, the location is repeated twice?

Thanks!

Thanks, would you kindly show/explain to me how to go about doing that? When we import, it publishes automatically so is that possible for me to catch it before it publishes?

Okay, how do I do that, please?

Also, when I go into the Events itself, I see it as a Weekly recurring event, but it only shows up twice in the calendar (see attachment) – also, why twice, but not repeated or just once?

“you would need to create the correct option for this, by hooking to the function”

How do I do that please?

I also deleted the Table Tennis as instructed and reimported, which seems to be working fine again now and the calendar shows more events now too, thank you. However, we seem to be missing a series of Pickleball-BeginnersPlus in the calendar on Wednesdays and another Pickleball-All Levels on Fridays

Well, no, it is not completely fixed; we are still missing recurring events and I’m not sure why or how to fix that. I don’t know how to “hook it to the function” as described above.

Our renewal is due in 2 days, and while I would like to support you gladly, we are considering other plugins/solutions because things sort of work but we have no idea why that is often times. I do hope that we can continue to get great support as we have in the past, instead of vague answers.

Thank you!

Glad to hear that – so does that mean you’re looking into why we’re missing some events but have others? Thank you very much.

Do I have to do that each time for every recurring event that doesn’t show up? Why do say Little Lights not show up (even though it says “Weekly” in the event and in the event tag) but things like “Jr. Youth” shows up as a recurring event just fine?