X
31317

Ticket #31317 Public

Sorting/Filtering not working

  • I have tried multiple different ways to set up our events calendar to show sorting and filtering options, but even when I have the settings correct, it still will not show up on our site.  I need to reorganize our events page, but can’t until I get this to work.  I LOVE the look and features of EventOn, but just can’t get things to work right. Help! 🙂

    BY: mediacotr - Mar 15,2017 AT 8:54AM - 3 years ago
    • By: Ashish Rai Mar 16,2017 AT 12:26AM - Posted 3 years ago - #31379

      Are you trying it on event list? Because sorting/filtering event is not available on it. It is only available on basic and list:extended view.

       

    • By: Ashish Rai Mar 27,2017 AT 10:06AM - Posted 3 years ago - #32290

      I am sorry, the access information you have provided did not work for us. Please check them and post the correct login information as a private message, thank you!

    • By: Ashish Rai Mar 27,2017 AT 8:22PM - Posted 3 years ago - #32335

      ok.

      So, you are using very old version of our plugin.

      Please update to latest 2.5.1 version first and then let us know. Also, make sure to update all addons as well.

      If auto-update does not work for you, please check our documentation below and do it manually:

      http://www.myeventon.com/documentation/update-eventon/

    • By: Ashish Rai Mar 28,2017 AT 10:16AM - Posted 3 years ago - #32457

      So, you will need to get access from your designer to be able to download the main plugin.

      Who made the purchase?

    • By: mediacotr Mar 28,2017 AT 11:38AM - Posted 3 years ago - #32470

      But we (Church on the Rock) actually paid him for it.

    • By: Ashish Rai Mar 29,2017 AT 6:08AM - Posted 3 years ago - #32591

      Not sure if there is anything we can do. Since the purchase will be linked to the account which made the payment.

      So, you should ask your developer to transfer the account to you.

    • By: mediacotr Mar 29,2017 AT 12:18PM - Posted 3 years ago - #32665

      Ok…I have updated to the latest version of EventOn, but I still cannot filter.

    • By: Ashish Rai Mar 29,2017 AT 8:51PM - Posted 3 years ago - #32710

      Works fine here:

      http://cotrlubbock.com/ajde-test/

      Please check the shortcode used.

You must login to reply to this ticket

HelpDesk

Welcome to EventON helpdesk.

EventON is the #1 Best selling event calendar plugin for WordPress websites in envato marketplace.

Checkout EventON