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400573

Start date are not showing from importing addon

When importing the csv file, it shows the start and end date, but after running the import, the start is missing

BY: Christopher Smeeton - Dec 9,2025 AT 8:51AM - 3 weeks ago
    • Christopher Smeeton Dec 9,2025 AT 8:52AM - Posted 4 weeks ago - #400576

    • Christopher Smeeton Dec 9,2025 AT 8:53AM - Posted 4 weeks ago - #400577

      You can see the before and after

    • Artem Dec 9,2025 AT 12:11PM - Posted 4 weeks ago - #400610

      Hello,

      No issues on our test site:

      Could you send us a link to the .csv file you are trying to import?

    • Christopher Smeeton Dec 11,2025 AT 1:03PM - Posted 3 weeks ago - #400778

      Hi,

      Sorry, I thought I sent it 

      https://whitecarrotmedia.co.uk/artlyst1/wp-content/uploads/2025/12/test-101.csv

      https://whitecarrotmedia.co.uk/artlyst1/wp-content/uploads/2025/12/Events-Export-2025-December-07-2037.csv

    • Artem Dec 12,2025 AT 8:38AM - Posted 3 weeks ago - #400800

      Even if your events don’t have Start/End time, you still need to add it to the file.

      Please use this format:

      event_start_time & event_end_time – Start/End time in format h:mm:AM/PM

      And add time as 12:00:AM

      Please try and let me know.

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