Ticket #250899 Public

Subscriber Add-On Error

I hope this message finds you well.
After I added a new event, an unforeseen, automatic email was sent to all my event subscribers, although I did not turn on the “email to subscribers” option. In fact, this was not even an option, since repeating events (which was this case) don’t make this option available.
Please let me know how to avoid this from happening again in the future. Needless to say, this unwanted message sent directly to all our clients was disruptive and very disappointing.
Please let me know.

BY: Benny H - Sep 3,2021 AT 2:54AM - 4 months ago
    • By: Artem Sep 3,2021 AT 3:07AM - Posted 4 months ago - #250906


      We are very sorry for the inconvenience caused!

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

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