Ticket #32231 Public

Sync addon - Facebook

Hi, i’m trying to setup sync addon to fetch some facebook events. The secret key and API key are correctly set but when I try to fetch data, page just get blank and nothings happens. Meybe i’m doing someting wrong with the facebook event id or page names but I didn’t found any example or doc in your site. Even the addon page seems to be broken.

BY: Soporte ABDM - Mar 27,2017 AT 2:21AM - 4 years ago
    • By: Ashish Rai Mar 27,2017 AT 2:46AM - Posted 4 years ago - #32237

      Please send us wp-admin info as well as FTP access to your site as a private message, so we can perform several tests from our end and resolve your issue fast!

    • By: Ashish Rai Mar 28,2017 AT 7:53AM - Posted 4 years ago - #32439

      I only see a broken page when I log into the dashboard.

      Please check once.

    • By: Soporte ABDM Mar 31,2017 AT 1:41AM - Posted 4 years ago - #32857

      Any news? I really need this working. Did you check what I  told you on the last message?


    • By: Ashish Rai Apr 2,2017 AT 3:53AM - Posted 4 years ago - #32995

      Open it for Nepal too. It is still the same.

    • By: Soporte ABDM Apr 3,2017 AT 1:13AM - Posted 4 years ago - #33021

      Ok, done.

    • By: Soporte ABDM Apr 5,2017 AT 1:34AM - Posted 4 years ago - #33245

      Did you tested?

    • By: Soporte ABDM Apr 6,2017 AT 5:00AM - Posted 4 years ago - #33420

      I don’t pretend to annoy you but I would like to know if is there any advance. Thanks.

    • By: Ashish Rai Apr 10,2017 AT 10:59AM - Posted 4 years ago - #33822


      The url above you provided only gives me error message. I cannot see the login form.

      Please check

    • By: Ashish Rai Apr 17,2017 AT 8:56AM - Posted 4 years ago - #34375

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!


      The installation does not create debug.log file. I have followed all the steps but it looks like something to do with server settings..


    • By: Ashan Perera Apr 17,2017 AT 5:56PM - Posted 4 years ago - #34432

      My friend you MUST follow the instructions correct take a look at the screenshot of what you are doing. Facebook event ID must go in where it says event ID.


    • By: Soporte ABDM Apr 18,2017 AT 12:54AM - Posted 4 years ago - #34446

      Thank you, works.

    • By: Ashan Perera Apr 18,2017 AT 9:22AM - Posted 4 years ago - #34493


      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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