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28812

Ticket #28812 Public [Closed]

Sync Facebook Import Issue

  • Hi,

    I have recently set up a client’s site with EventOn, and have just added the Sync addon (to pull events from facebook).

    The instructions seem to be from an older version of Facebook, so there’s a bit of guesswork, but I believe I have gotten all the settings and things needed…

    However, when I try to imnpoirt events from facebook, I get the following error:

    Fatal error: Uncaught exception ‘FacebookFacebookAuthorizationException’ with message ‘Unsupported get request. Object with ID ‘62115945819’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api’ in /home/content/a2pnexwpnas02_data03/21/3480821/html/wp-content/plugins/eventon-sync-events/includes/admin/Facebook/facebook-php-sdk-v4-4.0.23/src/Facebook/FacebookRequestException.php:104 Stack trace: #0 /home/content/a2pnexwpnas02_data03/21/3480821/html/wp-content/plugins/eventon-sync-events/includes/admin/Facebook/facebook-php-sdk-v4-4.0.23/src/Facebook/FacebookRequest.php(280): FacebookFacebookRequestException::create(‘{“error”:{“mess…’, Object(stdClass), 400) #1 /home/content/a2pnexwpnas02_data03/21/3480821/html/wp-content/plugins/eventon-sync-events/includes/admin/class-settings_fetch.php(793): FacebookFacebookRequest->execute() #2 /home/content/a2pnexwpnas02_data03/21/3480821/html/wp-co in /home/content/a2pnexwpnas02_data03/21/3480821/html/wp-content/plugins/eventon-sync-events/includes/admin/Facebook/facebook-php-sdk-v4-4.0.23/src/Facebook/FacebookRequestException.php on line 104

     

    Any ideas?

     

    Thanks,

    Liz

     

     

     

    BY: Liz Osting - Feb 21,2017 AT 11:55AM - 3 years ago
    • By: Ashish Rai Feb 22,2017 AT 2:51AM - Posted 3 years ago - #28853

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: Ashish Rai Feb 22,2017 AT 9:53AM - Posted 3 years ago - #28920

      Please check our video tutorial and make sure you have followed the instruction clearly:

      https://www.youtube.com/watch?v=QEKV7kVGJpo

    • By: Liz Osting Feb 22,2017 AT 7:32PM - Posted 3 years ago - #29001

      It was an issue with the restrictions on Facebook… fixed it and it is working great now!

      Thanks!

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