Ticket #23252 Public

• I keep getting the following error when I try to update the EVENTON plugin.

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  An error occurred while updating EventON: The package could not be installed. The package contains no files.

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  I thought I might uninstall the old version and do it manually but I was worried I might lose my events that I have already set up.

  BY: stotman@andersonuniversity.edu - Jan 12,2017 AT 7:13AM - 3 years ago
• • By: Ashish Rai Jan 12,2017 AT 7:37AM - Posted 3 years ago - #23254

    You will not lose any events but, just to e safe, do a complete backup of the site.

    So, please do the update manually if the auto update is not working.

  • By: stotman@andersonuniversity.edu Jan 12,2017 AT 1:52PM - Posted 3 years ago - #23304

    Okay, I was able to upload it manually without losing any of my events. Thanks for your help and providing support for this great plugin.

  • By: Ashish Rai Jan 13,2017 AT 12:34AM - Posted 3 years ago - #23351

    That’s great.

    Please open new tickets if you need our help again.