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410471

The Virtual Event - "Join the Event Now" button is point to https://sligochurch.org/events/sligo-service/var/event_access not the URL

Wordpress 7.0.2
Event On: 5.0.12
Website: https://sligochurch.org/

The clickable line generated by all my virtual events "Join the Event Now" buttons points to https://sligochurch.org/events/sligo-service/var/event_access

The button is not linked to URL entered in the virtual event page.

BY: Archie Marshall - Aug 5,2026 AT 4:59PM - 3 hours ago
    • Artem Aug 6,2026 AT 1:04AM - Posted 1 week ago - #410477

      Hello,

      I don’t have full access to wp-admin:

      So could you try following this guide:

      https://docs.myeventon.com/documentations/single-events-page-not-working-404-error/

    • Archie Marshall Aug 6,2026 AT 9:51AM - Posted 1 week ago - #410494

      Hello Artem, I updated the user access permission to editor, you should now have full site access.

    • Artem Aug 6,2026 AT 3:46PM - Posted 1 week ago - #410508

      I need to have access to EventON Settings, Events and Settings > Permalinks.

      Could you check again and let us know?

    • Archie Marshall Aug 7,2026 AT 6:24PM - Posted 1 week ago - #410548

      Hello Artem, I have allow you full admin access.

    • Artem Aug 9,2026 AT 1:47PM - Posted 1 week ago - #410554

      We’ve just released EventON 5.0.13. Could you try updating?

      I believe that the latest version should fix the issue, because it’s working on our test site:

      https://dev2.myeventon.com/events/test-16/

      To update eventon to latest version: (If auto update works, please try that from with your website plugins page)

      1. If you purchased eventON from codecanyon > Go to

      Full

      and verify your purchase to get a free copy of eventON latest version and move your purchase over to myeventon.com.
      2. If you already purchased eventON from myeventon.com go to

      Downloads

      and get the latest version copy.

      Once you have the latest version zip file. Then you can go to your website > make sure ”Delete eventon settings & data when EventON is uninstalled” is De-slected from eventon settings, delete old eventon, install new one and activate.

      Update Eventon

      will further explain the process it. Follow us on X to get real-time announcements on updates!

    • Archie Marshall Aug 11,2026 AT 8:17PM - Posted 5 days ago - #410598

      Hello Artem, Thanks, updated to 5.0.13 and the links are working.

    • Artem Aug 12,2026 AT 7:41AM - Posted 5 days ago - #410622

      We are glad your issue is resolved, if you have any further questions or concerns please create a new ticket.

    • Iain Graydon Aug 17,2026 AT 1:02PM - Posted 5 hours ago - #410707

      I have exactly the same issue on thelanguagehub.co.uk and I have updated eventOn to 5.0.13 which has not resolved the problem. 

    • Artem Aug 17,2026 AT 3:16PM - Posted 3 hours ago - #410717

      Hello Iain Graydon,

      Please check my reply in your ticket.

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