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23988

Ticket #23988 Public

Ticket activation not working in attendees list

BY: lapatosl - Jan 18,2017 AT 4:10PM - 3 years ago
    • By: lapatosl Jan 18,2017 AT 4:20PM - Posted 3 years ago - #23990

      Sorry, error on previous message.

      When I click on “view attendees” on the events page I can’t check-in tickets by clicking on them. Before it worker and now it has gone.

      Thank you,

      Eric

    • By: infotainerdave Jan 18,2017 AT 7:18PM - Posted 3 years ago - #24015

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patient and thank you for being a eventon customer!

    • By: lapatosl Jan 19,2017 AT 2:05PM - Posted 3 years ago - #24277

      Ok, thank you! I really need a solution, we can’t check-in this way and are having 4 events per day.

      By the way, your plugin is just awesome!

      Thank you,

      Eric

    • By: Ashan Perera Jan 19,2017 AT 2:43PM - Posted 3 years ago - #24286

      You are running an older version of tickets addon. Please check your version of our software from here Your issue might be related to an older version you are running and we might have resolved this already in the newer version update. If you are on latest version of our software and the issue still persist please let us know.

    • By: lapatosl Jan 19,2017 AT 4:10PM - Posted 3 years ago - #24315

      Hello, I’ve already updated ticket addon but the problem is still there.

    • By: Ashan Perera Jan 20,2017 AT 9:56AM - Posted 3 years ago - #24497

      Ok my friend got your issue resolved it should work fine now. The fix will also be in the next version update to tickets addon.

    • By: lapatosl Jan 21,2017 AT 9:44AM - Posted 3 years ago - #24632

      Thank you very much!! Awesome!

    • By: Ashan Perera Jan 23,2017 AT 11:22AM - Posted 3 years ago - #24807

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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