Ticket Add-on will not allow user to purchase tickets

340832

Ticket Add-on will not allow user to purchase tickets

Hi There,

I am having a major problem with the ticket add on and the ticket variation add on. The add-ons work in the sense that they display correctly on the front end. BUT, after selecting your ticket type and then clicking "add to Cart", nothing happens. There are no other window that open, no pop-ups, no redirects, nothing at all happens.

My site is set up with woo commerce.

Do I have to set something up in the back-end to link the ticket add on to woo commerce. There doesn't appear to be anywhere to do that?

Please advise

BY: Daniel Blondeau - Feb 13,2024 AT 1:26PM - 2 years ago

- Daniel Blondeau Feb 13,2024 AT 1:34PM - Posted 2 years ago - #340841
- Kenneth Feb 14,2024 AT 1:12AM - Posted 2 years ago - #340868
  
  Hi Daniel,
  
  Could you please try the instructions mentioned in this
  
  How To Find If An Issue Is Coming From Eventon
  
  to make sure your issue is indeed coming from eventon.
  
  If the issue is not caused by your theme or plugins, please send us wp-admin access in a private message and we will take a look at the issue

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