Hello,
When you view an event page, you are able to purchase multiple tickets by clicking the ” + ” button:
http://lightworks.wpengine.com/events/basic-facial/
However, I’m not able to purchase multiple tickets when the event is displayed via the shortcode (click on Basic Facial):
http://lightworks.wpengine.com/educational-courses/
Not sure if I’m using the shortcode incorrectly or what?
[add_eventon_list number_of_months=”12″ tiles=”yes” hide_past=”yes” hide_mult_occur=”yes” ]
Also, shouldn’t it limit the quantity based on the amount of tickets left in stock? I entered in 4 tickets, but there is only 2 left in stock and I was able to add it to the cart.
Thank you.
- Jan 17,2017 AT 11:57AM - 5 years agoPlease send us wp-admin access to your site as a private message for us to further assist your situation.
Hello, unfortunately our client does not want to give outside access to their website.
We are trying to set up a test server for you, but we notice that this “error” occurs when you Activate Tile Design with the shortcode.
When you click on the event and it opens up in the lightbox, you cannot press the ” + ” sign to add tickets. You have to enter it manually.
Thank you.
I was able to add multiple tickets.
what is the issue exactly?
If you go here: http://lightworks.wpengine.com/test-event/
Click on an event and it should open it in the lightbox.
Click on the ” + ” button to add more tickets and you will see that it does not add tickets.
This works ok: http://lightworks.wpengine.com/educational-courses/
Change the theme to default WP theme, disable all other plugins and check once.
If the issue remains, give us username/password for the backend.
to be honest- its going to be a guessing game without getting in there and diagnosing
Me: My car wont start
Mechanic: Well lets pop the hood and see whats going on
Me: Actually no I am sorry you can’t look under the hood
Mechanic: OK I have 10 other cars to fix so I’ll get around to yours once they are done
Mate we are not interested is stealing data or adding code to your website (we have all heard horror stories and I once woke up to find my own website was advertising some italian ski holidays and I sell entertainment) we want to get in there- fix the problem and move onto the next client. this is me https://www.youtube.com/watch?v=KR7cElKyMw4- I am not interested in your clients data