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31776

Ticket #31776 Public [Closed]

Ticket Holder

  • Hello,

     

    one question. If a customer order for example 3 Tickets for a event and go to checkout. The customer have 2 names for 2 tickets and the third “Ticketholdername” leave blank. The first 2 tickets are ok and the third ticket have as ticketholder the name from the second ticketholder, not from the buyer. Ohweh my englisch i hope you understand me

    Ciao

    BY: gehtsnoch - Mar 21,2017 AT 5:59AM - 3 years ago
    • By: gehtsnoch Mar 21,2017 AT 6:06AM - Posted 3 years ago - #31778

      Checkout 3 Name inside one leave blank

    • By: gehtsnoch Mar 21,2017 AT 6:07AM - Posted 3 years ago - #31780

      Tickets per mail the last ticket have the “Name” from the third Ticket

    • By: gehtsnoch Mar 27,2017 AT 5:03AM - Posted 3 years ago - #32249

      Hi have you a solution for this issue?

       

      Thanks

    • By: Ashan Perera Mar 28,2017 AT 4:36PM - Posted 3 years ago - #32511

      Immediate solution for you is with tickets addon version 1.5 you can make the ticket holder names required so user have to fill all the ticket holder names and can not leave any blank. Other than that i will look into this.

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