Ticket #31776 Public [Closed]

• Hello,

   

  one question. If a customer order for example 3 Tickets for a event and go to checkout. The customer have 2 names for 2 tickets and the third “Ticketholdername” leave blank. The first 2 tickets are ok and the third ticket have as ticketholder the name from the second ticketholder, not from the buyer. Ohweh my englisch i hope you understand me

  Ciao

  BY: gehtsnoch - Mar 21,2017 AT 5:59AM - 3 years ago
• • By: gehtsnoch Mar 21,2017 AT 6:06AM - Posted 3 years ago - #31778

    Checkout 3 Name inside one leave blank

    

  • By: gehtsnoch Mar 21,2017 AT 6:07AM - Posted 3 years ago - #31780

    Tickets per mail the last ticket have the “Name” from the third Ticket

    

  • By: gehtsnoch Mar 27,2017 AT 5:03AM - Posted 3 years ago - #32249

    Hi have you a solution for this issue?

     

    Thanks

  • By: Ashan Perera Mar 28,2017 AT 4:36PM - Posted 3 years ago - #32511

    Immediate solution for you is with tickets addon version 1.5 you can make the ticket holder names required so user have to fill all the ticket holder names and can not leave any blank. Other than that i will look into this.