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392294

Ticket holders names are not on tickets - same name is on all tickets

Tickets do now get the names of the participants. They all get the same name.

Step by step:

1. Here we have added 4 tickets to the cart (see the first screenshot)
2. At checkout we type in the participants names (see second screenshot)
3. The tickets all have one and the same name (see third screenshot)

I will attach the three screenshots on the next message, since it’s not possible here.

Thanks.

BY: Morten Vestergaard - Jul 15,2025 AT 4:43PM - 17 hours ago
    • Morten Vestergaard Jul 15,2025 AT 4:46PM - Posted 17 hours ago - #392298

      Here are the three screenshots.

      Screenshot one:

      Screenshot two:

      Screenshot three:

    • Artem Jul 16,2025 AT 4:39AM - Posted 5 hours ago - #392325

      Hello,

      Please send us wp-admin access to your site from “Access Info” box on right side menu, to further assist your situation.

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