Because there is no follow up after almost a month I’m creating a new ticket! Very disappointed in your support. Lost one of my customers.
I’ve reinstalled the whole site, starting by installing Woocommerce, eventon, eventon tickets and eventon QR code. In my previous installation I’ve installed the latest version of tickets but that did not work. Ticket orders where not recognized as ticket and e-mail from eventon where not send. Now starting with version 2.2.4 tickets, in my order overview I now see a column with type, all are set to non-ticket order but still no e-mail from eventon with QR codes Is send. Updated to Event tickets 2.2.8 but nothing has changed.
It’s very irritating that no one has ever looked into my problem. Please react!
- Apr 7,2024 AT 6:10AM - 1 year agoHello,
We are sorry for the delay! Ashan will check this ASAP.
Hello, anybody available? We need an update! This has taken too long!
We are sorry for the delay. Ashan is still working on this issue.
Kindly update to the latest version 2.2.9 and see if that resolve this issue.
Issue resolved. Thanks
Hello,
We are glad your issue is resolved, if you have any further questions or concerns please feel free to create a new ticket.