ticket variation not reducing stock levels

299969

ticket variation not reducing stock levels

I have set up ticket variations to allow people to buy two tickets at a discount, however the system is not reducing the stock levels

example event https://www.foodsorcery.co.uk/events/korean-cookery-class-meal-11/

I’ll attache a screenshot to show the stock

Thanks
Helen

BY: Helen Jack - Dec 19,2022 AT 3:07PM - 1 year ago

- By: Helen Jack Dec 19,2022 AT 3:08PM - Posted 1 year ago - #299970
- By: infotainerdave Dec 19,2022 AT 7:00PM - Posted 1 year ago - #299975
  see video below on how and where to add the stock levels
- By: Helen Jack Dec 20,2022 AT 12:52AM - Posted 1 year ago - #300005
  Hi,
  
  We have a total number of 16 tickets, we cannot put a specific amount of tickets in each as we don’t know how many people will book together or separately so we can’t split the stock on that way.
  
  Is there a way of being able to set the stock to total 16 made up of a combination of people booking in singles or pairs?
  
  Thanks
  
  Helen
- By: Artem Dec 21,2022 AT 4:06AM - Posted 1 year ago - #300197
  Hello,
  
  There are only two options at the moment:
  
  As for the this screenshot:
  
  https://helpdeskx.s3.amazonaws.com/wp-content/uploads/2022/12/19150835/Screenshot-2022-12-19-at-22.08.17.png
  
  It says that the stock has been reduced from 8 to 7.
  
  however the system is not reducing the stock levels
  
  Could you tell us more about this?
- By: Helen Jack Dec 21,2022 AT 6:54AM - Posted 1 year ago - #300224
  If a person booked the variant for two people the stock needs to reduce by 2 tickets, at the moment both variants are reducing stock by just one ticket.
  
  We have a total of 16 tickets and we don’t know the combination of variants that customers will book, therefore we need to be able to reduce stock by one for variant one person and reduce by two if somebody buys the two people variant.
  
  Thanks
  
  Helen
- By: Artem Dec 22,2022 AT 5:00AM - Posted 1 year ago - #300363
  This is not how variations work, I am afraid.
  
  Users select how many tickets to purchase with this option:
  
  Variations are for them to select a different type of product you can offer for a different price.
- By: Helen Jack Dec 22,2022 AT 5:37AM - Posted 1 year ago - #300381
  Do you have any functionality in any other plugins that could do what we want – offer a discount is two tickets purchased?
  
  Thanks
  
  Helen
- By: Artem Dec 22,2022 AT 1:44PM - Posted 1 year ago - #300403
  WooCommerce handles this kind of functionality, so please take a look at this or similar plugin:
  
  https://wordpress.org/plugins/woo-discount-rules/
  
  So, basically, you move all the discounts functionality to Woo’s Cart or Checkout, instead of EventON’s events.