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199774

Ticket #199774 Public

Ticket Variations not displaying on email confirmation

  • I’ve had a couple of customers contact me about the same thing. When people buy multiple ticket types, it’s not giving them the detail for the variations on their confirmation, which then makes it unclear if they’ve bought the same item twice or the actual variations they ordered?

    BY: Chris Nyland - Oct 9,2020 AT 6:51AM - 1 month ago
    • By: Artem Oct 9,2020 AT 10:01AM - Posted 1 month ago - #199799

      Hello,

      Could you update Tickets add-on to 1.8.6 and check if it helped? If it didn’t please send us a couple of links to events with added variations so we can check them.

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