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383968

Tickets are remove from stock 2 times

EventON : Version 4.9.2
EventON – Event Tickets : Version 2.4.10

We search why lot of our event is out of stock event if we re-add ticket (and sure when have put enought tickets in first setup).
When looking woocommerce ordre we discover that ticket à remove from stock 2 times.

See screenshot in next post

BY: Yen LINKWANG - Apr 6,2025 AT 2:15AM - 1 month ago
    • Yen LINKWANG Apr 6,2025 AT 2:16AM - Posted 1 month ago - #383969

    • Artem Apr 6,2025 AT 12:05PM - Posted 1 month ago - #383985

      Hello,

      Can we take a look at wp-admin? Please send us wp-admin access to your site as a private message for us to further assist your situation.

      we re-add ticket…

      How do you do that? Could you elaborate?

    • Artem Apr 10,2025 AT 5:24AM - Posted 1 month ago - #384416

      There is and issue with the checkout element you are using (Fusion Builder).

      Here’s the order made with the default WooCommerce shortcode:

      https://staging4.cafedomoun.re/wp-admin/post.php?post=11288&action=edit

      Checkout page I used:

      https://staging4.cafedomoun.re/checkout-1/

      Please check and let me know.

    • Yen LINKWANG Apr 11,2025 AT 12:08AM - Posted 1 month ago - #384499

      ok thanks, i will open a ticket to Avada Fusion builder

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