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31389

Ticket #31389 Public

Timezone wrong for Google calendar?

Hi!

We have got feedback that the “add to calendar function” does not work as it should. It adds the event to one hour later than it is, in the Google calendar. We have also tested and got the same. Is there sone time zone thing which needs to be added in our Eventon?

Thank you,

BY: DysleksiNorge - Mar 16,2017 AT 2:54AM - 3 years ago
    • By: infotainerdave Mar 19,2017 AT 5:24AM - Posted 3 years ago - #31611

      Sorry for the delay Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!

    • By: Ashan Perera Mar 20,2017 AT 9:53AM - Posted 3 years ago - #31703

      You can adjust the time offset for ICS download add to calendar file using the below settings so please use that to offset to correct time.

      Capture

    • By: DysleksiNorge Mar 22,2017 AT 1:31AM - Posted 3 years ago - #31858

      Hi,

      thank you so much! Unfortuantely that doesnt work. It is supposed to work on already added events right, and not just the new ones we add?

      Thank you,

    • By: DysleksiNorge Mar 22,2017 AT 1:31AM - Posted 3 years ago - #31860

    • By: DysleksiNorge Mar 22,2017 AT 1:31AM - Posted 3 years ago - #31862

    • By: DysleksiNorge Mar 22,2017 AT 1:32AM - Posted 3 years ago - #31864

    • By: Ashan Perera Mar 22,2017 AT 8:42AM - Posted 3 years ago - #31938

      It suppose to work on all the events. Please send me direct link to an example event along with FTP access and I can check to see whats going on

    • By: DysleksiNorge Mar 27,2017 AT 2:23AM - Posted 3 years ago - #32232

      Absolutely, here you go:  http://dysleksinorge.no/events/daves-3rd-test/

      FTP credentials: Host cpanel58.proisp.no Port 21
      User: dyslenag
      Password W44cQ2fBtc+9

    • By: Ashan Perera Mar 27,2017 AT 1:53PM - Posted 3 years ago - #32327

      I just updated your site to latest version of eventon cus you were on old version where we had issues with that. Also your wp-admin inform not working for me to do anything on backend.

      Looks like the cache need cleared

    • By: DysleksiNorge Mar 28,2017 AT 12:59AM - Posted 3 years ago - #32353

      Hi,

      thank you so much! I noticed that it is correct now on all events added by this: www.dysleksinorge.no/my-events,

      but not on the ones which we add in WP backend. Do you know why or if there is another setting we have to use?

      Please try to log in by this:

      http://dysleksinorge.no/dysleksinorge-login

      alb@dys.no
      Sommersol24

      If this is not working, should we still clear cache? Like this? https://themes.artbees.net/docs/how-to-clear-cache/

       

      Thank you,

    • By: DysleksiNorge Mar 28,2017 AT 1:04AM - Posted 3 years ago - #32354

      It is actually not correct on all which is added by this URL either:

      www.dysleksinorge.no/my-events

      Could you figure out what is causing this error? 🙂

    • By: Ashan Perera Mar 28,2017 AT 2:21PM - Posted 3 years ago - #32487

      I still can not login to your site

      Capture

      You need to clear cache like I said, or with your link however way you can. To load new files.

    • By: DysleksiNorge Mar 29,2017 AT 4:05AM - Posted 3 years ago - #32571

      Hi,

      and thank you for your response. I am sorry, but I do not know how I clear cache like you said? How to I do that?

      Please also try this login:

      User name: Line

      Password: nhfdjky3qyhre

    • By: Ashan Perera Mar 29,2017 AT 10:39AM - Posted 3 years ago - #32647

      Ok so here is whats happening I am located in UTC -8 timezone. Which means i am 8 hours behind UTC 0

      Your site have timezone set up as UTC 0

      Capture

      So when i got ot this event http://dysleksinorge.no/events/daves-3rd-test/ and do googlecal

      Capture

      I get this information which is correct. Time adjusted correctly to my timezone.

      So are you not able to see this results?

    • By: DysleksiNorge Mar 30,2017 AT 1:14AM - Posted 3 years ago - #32731

      Hi!

      Thank you for the info. Now we figured out what was wrong. We are UTC + 2, and that was not correct in WP settings.

      Thank you,

    • By: Ashan Perera Mar 30,2017 AT 11:00AM - Posted 3 years ago - #32812

      HAHA well I am glad you were able to figure that out. That would explain the difference in time 🙂

      If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!

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