We have got feedback that the “add to calendar function” does not work as it should. It adds the event to one hour later than it is, in the Google calendar. We have also tested and got the same. Is there sone time zone thing which needs to be added in our Eventon?
Thank you,Mar 16,2017 AT 2:54AM - 3 years ago -
Sorry for the delay Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
You can adjust the time offset for ICS download add to calendar file using the below settings so please use that to offset to correct time.
thank you so much! Unfortuantely that doesnt work. It is supposed to work on already added events right, and not just the new ones we add?
It suppose to work on all the events. Please send me direct link to an example event along with FTP access and I can check to see whats going on
Absolutely, here you go:
FTP credentials: Host cpanel58.proisp.no Port 21
I just updated your site to latest version of eventon cus you were on old version where we had issues with that. Also your wp-admin inform not working for me to do anything on backend.
Looks like the cache need cleared
thank you so much! I noticed that it is correct now on all events added by this: www.dysleksinorge.no/my-events,
but not on the ones which we add in WP backend. Do you know why or if there is another setting we have to use?
Please try to log in by this:
If this is not working, should we still clear cache? Like this? https://themes.artbees.net/docs/how-to-clear-cache/
It is actually not correct on all which is added by this URL either:
Could you figure out what is causing this error? 🙂
I still can not login to your site
You need to clear cache like I said, or with your link however way you can. To load new files.
and thank you for your response. I am sorry, but I do not know how I clear cache like you said? How to I do that?
Please also try this login:
User name: Line
Ok so here is whats happening I am located in UTC -8 timezone. Which means i am 8 hours behind UTC 0
Your site have timezone set up as UTC 0
So when i got ot this event http://dysleksinorge.no/events/daves-3rd-test/ and do googlecal
I get this information which is correct. Time adjusted correctly to my timezone.
So are you not able to see this results?
Thank you for the info. Now we figured out what was wrong. We are UTC + 2, and that was not correct in WP settings.
HAHA well I am glad you were able to figure that out. That would explain the difference in time 🙂
If you have a moment, we would greatly appreciate if you could kindly leave us a review at codecanyon! from your account > downloads. Cheers!