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244823

Ticket #244823 Public

Toggles Not Working

The toggles on my EventOn Backend Dashboard are not working..
I have tried deactivating all of my plugins and still nothing.

BY: Grace Rains - Jul 12,2021 AT 7:50AM - 6 hours ago
    • By: Kenneth Jul 12,2021 AT 7:51AM - Posted 10 hours ago - #244827

      Hello Grace,

      Please send us wp-admin access to your site as a private message for us to further assist your situation.

    • By: infotainerdave Jul 12,2021 AT 9:38AM - Posted 8 hours ago - #244842

      Could you please try the instructions mentioned in this documentation to make sure your issue is indeed coming from eventon.

    • By: Grace Rains Jul 12,2021 AT 10:41AM - Posted 7 hours ago - #244846

      Yes, I have done all of the things listed and my toggles are still not working.

    • By: Kenneth Jul 12,2021 AT 10:47AM - Posted 7 hours ago - #244847

      Can we have your permission to try those instructions? Most of the times when something like that happens it is usually a plugin or theme related issue.

    • By: Grace Rains Jul 12,2021 AT 11:47AM - Posted 6 hours ago - #244856

      Yes, I just made a backup of my website.

    • By: Basilis Kanonidis Jul 12,2021 AT 12:24PM - Posted 6 hours ago - #244857

      Thank you Grace!

      Allow us some time to review and be able to assist.

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