Ticket #24212 Public

Unable to start Auto Update

Following the instructions for auto update from my admin panel, I do not see my license listed in My Account on Eventon Page nor anyway to add the license key from Envato. Can you help me set up auto updates?

BY: bold_layout - Jan 19,2017 AT 9:09AM - 5 years ago
    • By: Ashish Rai Jan 19,2017 AT 9:40AM - Posted 5 years ago - #24224


      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patient and thank you for being a eventon customer!

    • By: Ashan Perera Jan 19,2017 AT 2:35PM - Posted 5 years ago - #24285

      If you are running eventon 2.5 please apply the patch mentioned in the notices at http://helpdesk.ashanjay.com/ and give it a try. I am assuming you are trying to update eventon?

      Because eventon is sold only in envato and eventon addons are sold in myeventon.com you will have to look in respective locations for their license keys.

    • By: david4kn Jan 19,2017 AT 6:34PM - Posted 5 years ago - #24344

      I solve de Problem .

      PATCH FIX eventon 2.5 activation issue: Download this patch file & unzip javascript file to eventon/assets/js/admin/ folder and other 2 files into eventon/includes/admin folder to fix activation not working bug. Clear cache once files replaced.




    • By: Ashan Perera Jan 20,2017 AT 9:58AM - Posted 5 years ago - #24499


    • By: bold_layout Jan 20,2017 AT 10:45AM - Posted 5 years ago - #24508

      This did not work for me. I finally deleted the plug in and uploaded the latest version. Howvere even though I saved the styles json file and uploaded with the new version , the typeface changed.

    • By: Ashan Perera Jan 20,2017 AT 12:25PM - Posted 5 years ago - #24518

      Wait I am confused as to what you remaining issue is now. Please be precise in your explanation.


    • By: bold_layout Jan 20,2017 AT 1:02PM - Posted 5 years ago - #24524

      I have no remaining issue with updating. I believe I marked this resolved. I did open another ticket about validating my license.

    • By: Ashan Perera Jan 20,2017 AT 4:54PM - Posted 5 years ago - #24536

      Ok well i deleted that ticket beacuse that is basically the same thing as this,

      You need to apply the patch file mentioned in notices at http://helpdesk.ashanjay.com/ just like the other user mentioned. And clear cache because that fix it.

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