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390117

"Unassigned Seat" text not translatable in confirmation email

Hi EventON team,

the phrase “Unassigned Seat”, which appears in the booking confirmation email under “Tischart” (seat type), does not seem to be translatable. I’ve checked the plugin files and Loco Translate, but I can’t find any entry for this string.

Could you please let me know how I can translate or override this specific phrase?

Here is a screenshot from the confirmation email for reference.

Thank you in advance!
Best regards,
Max

BY: Maximilian Lecker - Jun 12,2025 AT 8:50AM - 1 week ago
    • Maximilian Lecker Jun 12,2025 AT 8:51AM - Posted 1 week ago - #390119

      Screenshot

    • Artem Jun 13,2025 AT 1:59AM - Posted 1 week ago - #390185

      Hello,

      This phrase can be found by going to EventON > Language > Add-on: Seats. Could you check and let me know?

    • Maximilian Lecker Jun 16,2025 AT 4:24AM - Posted 1 week ago - #390287

      No, unfortunately the phrase cannot be found there.

      I have also tried searching (see screenshot).

    • Artem Jun 16,2025 AT 1:24PM - Posted 1 week ago - #390329

      Thank you for your messages, I am going to assign this ticket to Ashan and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer! Also please disable any IP blocking on your site if there are any.

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