a customisation that was agreeded to be completed in week isstill ongoing with no communication
- Jul 8,2020 AT 10:51PM - 6 years agoHello,
Could you send us a ticket number?
Thank you for your messages, I am going to assign this ticket to Basilis and he will be able to take it from here and find you a solution. Please allow some time for him to get back to you, we greatly appreciate your patience and thank you for being a eventon customer!
Yes thats ok but its been a long time already, i appreciate your timescales due to the current situation. I think Baslils is dealing with it so not sure how communicationwill improve
Hey Cheryl,
I have wrote a lot of times into it, not sure if you do not get my replies, can u please give me an email also, as an alternative option of communication please?
I have only recieved whats on the thread and responded each time. The last one from you was about two weeks ago saying the job would be finished the following day. I would prefer to keep communication via the thread please, thank you. Is there a date for completion please, thank you